HR Operations Assistant Manager

Job Description

HR Operations Assistant Manager

About the Company
A global leader in the sports and lifestyle industry this company designs manufactures and sells apparel footwear and accessories for active and casual lifestyles. With well-known international brands and a strong presence in action sports such as surfing snowboarding and skateboarding the company supports top athletes worldwide and promotes a vibrant outdoor-inspired way of life.

Work Location & Hours

• Location: Tokyo headquarters (Harajuku area)

• Hours: 9:3018:00 (1-hour break)

• Work Style: Hybrid up to 2 days/week remote work (subject to review)

Position Overview
The HR Operations Assistant Manager will oversee HR administration vendor relationships and HR data/system management for approximately 650 employees including retail store staff. The role focuses on ensuring operational efficiency enhancing the employee experience and driving data-informed decision-making.

Key Responsibilities

• Manage administrative tasks across the full employee lifecycle from onboarding to offboarding

• Oversee attendance management payroll processing and labor law compliance

  • Supervise and support payroll staff including task allocation and review

• Implement operate and maintain HR systems and digital tools to improve efficiency (HR tech)

• Administer employee benefits programs (e.g. long-service awards health and wellness checks)

• Manage relationships with HR service vendors

• Analyze HR data and prepare reports for management to support strategic decisions

• Manage personnel budgets and forecasts

• Conduct compensation and benefits benchmarking

• Draft revise and manage internal HR policies and labor-management agreements

• Provide employee consultation and resolve workplace issues

• Participate in projects such as digital transformation process improvement and M&A-related initiatives

• Perform other duties as assigned based on skills and experience

Required Qualifications

• 5 years of experience in payroll social insurance and labor management for 300 employees

• Knowledge of HR practices and the Labor Standards Act

• Proficiency in MS Office particularly Excel (VLOOKUP pivot tables) and Word (mail merge)

Preferred Qualifications

• Experience in sports fashion consumer goods or retail industries

• Payroll vendor or labor/social insurance office experience

• Business-level English proficiency

• Experience implementing HR systems and improving business processes

Personal Attributes

• Strong interpersonal communication skills across different roles and levels

• Team-oriented adaptable and proactive

Compensation & Benefits

• Salary: Competitive based on experience (annual salary system with performance incentives)

• Holidays: 2 days/week (Sat & Sun) public holidays paid leave summer vacation (3 days) New Years holiday (5 days) special leave (birthdays celebrations long service)

• Benefits: Full social insurance retirement plan external welfare services employee discounts

• Other Perks: Flexible work hours company sports events (beach day snow tours) participation in sustainability initiatives (e.g. beach cleanups)