Client Manager (Tutor / Trainer)
Client Manager (Tutor / Trainer)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We exist to create positive change for people and the planet. Join us and make a difference too!
Purpose of Position:
To deliver public training courses and in-house training solutions to the BSI standards of excellence in order to develop knowledge and skills. To provide advice and train the trainer courses and mentor colleagues.
Key Responsibilities & Accountabilities:
- Advise train and mentor other tutors including developing train-the-trainer courses to build capacity in the team of Tutors.
- Deliver BSI training courses in a manner that ensures that value is added to customers and their business/organization.
- Inform and update customers of BSI services to ensure their needs are met during training sessions.
- Provide delegates with information on how the training is aligned to the overall customer journey with BSI to raise customer awareness.
- Deliver excellent training courses/solutions and day-to-day interactions with customers and other key stakeholders to continually enhance the reputation and perception of BSI.
- Provide feedback to support course development in line with the new course and existing product development process.
- Provide assistance with the design of training solutions (E.g. classroom electronic correspondence mentoring coaching) to improve the quality and range of the training offered.
- Maintain and enhance appropriate professional qualification status in relevant disciplines to keep up to date in own area of expertise.
- Proactively engage with peers and key stakeholders to ensure continual improvement in line with the BSI standards of excellence for training delivery.
Knowledge / Skills / Abilities:
- As C Code/ T Code / P Code
- Service-minded
- Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor)
- Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques.
- Ability to design and develop training courses and materials to meet specific aims
- Proven administrative and organizational skills with the ability to meet deadlines and manage customer expectations
- Understanding of development processes training needs analysis and training evaluation techniques
- Computer literate with strong abilities in Word PowerPoint and Excel in particular.
- Where appropriate a qualified Lead Auditor in relevant disciplines.
- Extensive travel within the country and sometimes abroad is required as is the ability to spend nights away from home
- Full clean driving license.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.
Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Required Experience:
Manager
Employment Type
Full-Time
