Lead consultant, SOC L2 Support

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Lead consultant SOC L2 Support
We are looking for a highly skilled SOC L2 Support Lead Consultant who will act as a senior escalation point in the Security Operations Center. The role requires expertise in handling advanced security incidents guiding junior analysts and ensuring timely and effective response to threats. The consultant will also work closely with clients and internal stakeholders to strengthen security posture and drive process improvements.
Responsibilities
Act as an L2 escalation point for security alerts incidents and investigations escalated from L1 analysts.
Perform in-depth analysis of security events from SIEM EDR IDS/IPS firewalls and cloud security platforms.
Investigate advanced threats such as malware phishing insider threats and APTs.
Coordinate incident response activities including containment eradication and recovery.
Guide and mentor L1 analysts on security operations escalation procedures and root cause analysis.
Document incidents lessons learned and recommend preventive controls.
Develop and maintain SOC playbooks SOPs and knowledge base.
Collaborate with threat intelligence teams for proactive defense and threat hunting.
Conduct log analysis forensic review and correlation of events for detailed investigations.
Assist in tuning SIEM rules and detection mechanisms for better accuracy and reduced false positives.
Participate in regular security audits compliance checks and reporting to management/client.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in information technology Computer Science or a related field.
Strong expertise in SIEM platforms (Splunk QRadar Sentinel ArcSight etc.).
Good knowledge of EDR/XDR tools (CrowdStrike Defender ATP Carbon Black etc.).
Solid understanding of MITRE ATT&CK Cyber Kill Chain and NIST Incident Response framework.
Hands-on experience in incident response malware analysis and forensic investigation.
Familiarity with cloud security monitoring (AWS Azure GCP).
Scripting/automation skills (Python PowerShell Bash) preferred.
Excellent problem-solving communication and client-facing skills.
Relevant certifications: SOC Analyst (CSA) CEH CompTIA Security Splunk Certified GCIH or similar.

Preferred Qualifications/ Skills
Advanced knowledge of SIEM platforms (Splunk QRadar ArcSight Microsoft Sentinel).
Certifications (preferred): GCIA GCIH GCFA GNFA OSCP CISSP CEH CCSP CompTIA CySA.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.