Assistant, Reception
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Operate multi-line telephone system to relay incoming and intra-system telephone calls.
Provide information and directions to callers and visitors in an efficient and courteous manner.
Communicate with a culturally diverse population.
Under direct supervision perform basic front office duties.
ESSENTIAL FUNCTIONS
Answer and transfer telephone calls handling multiple lines.
Expedite phone calls by giving clear concise specific information.
Provide excellent customer service to all callers and visitors.
Provide current and correct information to visitors and callers.
Provide students with general information about registration financial aid testing counseling etc. and refers students to appropriate person or department.
Greet visitors and directs them to appropriate personnel or department.
Maintain and update phone list for college offices and departments.
Perform other duties tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- High school diploma or equivalent required
- 1 year related experience required
- 2 years experience preferred
Licensing & Certification
- Valid Texas Driver License
Special Skills
- Telephone skills
- Communication skills
- Customer Service Skills
Competencies
- Serving customers
- Delivering high quality work
- Communicating effectively
- Using creative problem solving
- Prioritizing effectively
- Using technology effectively
- Being resourceful
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215
The Organization
Houston Community College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest singly-accredited open-admission community colleges offering associate degrees certificates workforce training and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive administrative financial or something else youll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies second only to New York Citys 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town and dont forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system with many Houston area hospitals consistently ranking among the nations top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area museums are a large part of Houstons cultural scene.
- Houston is theCulture & Culinary Capital of Texaswith more than 7500 restaurants and eating establishments covering 60 cuisines.
If this sounds like the role for you and youre ready to join an amazing team please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race color religion sex gender identity and expression national origin age disability sexual orientation or veterans status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra Jacobson Director EEO/Compliance Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX 77266
HCC values its employees and their contributions promotes opportunities for their professional growth and development and provides a positive working and learning environmentthat encourages involvement innovation and creativity.
Individuals with disabilities who require special accommodations to interview should contact .
Key Skills
- Children Activity
- Corporate Paralegal
- Agency
- Billing
- Corporate Strategy
- Bank
About Company
IHCC is a turnkey solution provider that is specialized in healthcare, education, and mixed-use projects. Our company was founded with one guiding purpose in mind: to relieve the suffering and improve the life of mankind in the Middle East & North Africa region and beyond.
