Technical Messaging Operations Lead

WHO ARE WE

Launch Potato is a profitable digital media company that reaches over 30M monthly visitors through brands such as FinanceBuzz All About Cookies and OnlyInYourState.

As The Discovery and Conversion Company our mission is to connect consumers with the worlds leading brands through data-driven content and technology.

Headquartered in South Florida with a remote-first team spanning over 15 countries weve built a high-growth high-performance culture where speed ownership and measurable impact drive success.

WHY JOIN US

At Launch Potato youll accelerate your career by owning outcomes moving fast and driving impact with a global team of high-performers.

BASE SALARY: $110000 to $150000 per year

MUST HAVE:

• 57 years in technical/messaging operations or marketing technology
• Expertise with high-volume messaging platforms and APIs (e.g. SendGrid Twilio Mailgun Sailthru)
• Advanced knowledge of email deliverability protocols (SPF DKIM DMARC) and domain/IP management
• Proficiency in HTML/CSS for email spreadsheets and comfort editing landing page/web content
• Strong scripting skills (Python JavaScript or similar) with experience building internal automation tools
• Proven success leading platform migrations vendor integrations and owning lifecycle messaging systems
• Excellent communication skills and documentation habits

EXPERIENCE: 5-7 years in messaging infrastructure automation or MarTech with a strong track record of hands-on execution and cross-functional ownership.

YOUR ROLE

Own and optimize Launch Potatos messaging systems across email SMS and push channels to increase reliability scalability deliverability and business impact.

OUTCOMES

• Own and scale ESP SMS and push notification platforms; lead technical vendor relationships and platform configurations
• Drive development of lifecycle transactional and promotional messaging workflows that increase engagement and retention
• Lead major data and platform migrations while maintaining compliance and robust documentation standards
• Monitor and resolve deliverability domain and IP issues across all messaging systems; maintain high inbox performance
• Build lightweight automation tools and scripts to increase operational efficiency and reduce manual workflows
• Lead root cause analysis and incident resolution related to messaging infrastructure
• Enable internal stakeholders (especially marketing) through training documentation and scalable workflows
• Collaborate cross-functionally with engineering analytics and product to align messaging execution with company KPIs

COMPETENCIES

• Technical Ownership: Takes initiative to own complex infrastructure; drives integrations migrations and custom tooling without needing oversight.
• Technical Expertise: Demonstrates solid hands-on technical foundations in Python Javascript HTML/CSS and messaging platforms
• Strategic Problem Solving: Thinks holistically about system design balancing scalability security and business needs with hands-on execution.
• Communication & Enablement: Translates technical complexity into clear enablement for internal teams; maintains high-quality documentation and training.
• Adaptability: Thrives in fast-paced environments by proactively identifying gaps and delivering scalable solutions to evolving problems.
• Detail-Oriented Execution: Applies precision to vendor setups DNS configs API integrations and audits to ensure quality and compliance at every step.
• Collaboration: Partners seamlessly with engineers marketers and analysts to align tools data and operations around business outcomes.
• Growth Mindset: Seeks new technical challenges and continually improves processes to enable innovation and reliability in messaging systems.

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potatos Levels Framework. Your compensation package includes a base salary profit-sharing bonus and competitive benefits. Launch Potato is a performance-driven company which means once you are hired future increases will be based on company and personal performance not annual cost-of-living adjustments.

Want to accelerate your career Apply now!

Since day one weve been committed to having a diverse inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity equity and inclusion.

We do not discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.