Senior Chief Manager - Strategy NEC
Senior Chief Manager - Strategy NEC
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Job Description
Job Purpose
The role is responsible for working closely with the Sales and the IT teams to support automation system design User Acceptance Testing Pilot launches user training and query resolution. It is also responsible for creating & publishing dashboards on system and usage patterns as per defined timelines.
Job Context & Major Challenges
Job Context: The role is responsible for working closely with the Sales and the IT teams to support automation system design User Acceptance Testing Pilot launches user training and query resolution. It is also responsible for creating & publishing dashboards on system and usage patterns as per defined timelines.
Job Challenges: Driving and tracking usage among a large and widely distributed sales workforce
Multiple projects running simultaneously and shifting of business priorities often results in delays in implementation/execution of the projects within the set timelines.
Key Result Areas
that the required documentation as per IT guidelines is accurate
adherence to delivery timelines for UAT & implementation.
the UAT to ensure system requirements have been met.
feedback and data basis the UAT to provide inputs for improvisation before the launch of the project.
the roll-out of pre-launch activities including communication mailers awareness campaigns etc.
in driving roll out of the launch across the country seamlessly by coordinating with various departments/stakeholders.
queries during the launch period and tracking of end to end process adherence
that the all queries of the field related to sales automation are resolved accurately
in creating FAQs for end users
feedback after launch for bridging the gaps and strengthening the system
with end users proactively basis analytics of usage & take corrective action including escalation matrix to channel leadership.
in preparing presentations for the Steercom on the progress and set up meetings for interventions/support that may be required from them from time to time.
assist in creating other MIS reports within the given timelines
Required Experience:
Chief
Employment Type
Full Time
