Senior Chief Manager - Strategy NEC

Financial Services

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profile Job Location:

Noida - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose

The role is responsible for working closely with the Sales and the IT teams to support automation system design User Acceptance Testing Pilot launches user training and query resolution. It is also responsible for creating & publishing dashboards on system and usage patterns as per defined timelines.

Job Context & Major Challenges

Job Context: The role is responsible for working closely with the Sales and the IT teams to support automation system design User Acceptance Testing Pilot launches user training and query resolution. It is also responsible for creating & publishing dashboards on system and usage patterns as per defined timelines.

Job Challenges: Driving and tracking usage among a large and widely distributed sales workforce
Multiple projects running simultaneously and shifting of business priorities often results in delays in implementation/execution of the projects within the set timelines.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1Support in designing the system architecture and documentation as per IT requirements system specifications / requirements to the IT basis the requirements of the channel / field.
that the required documentation as per IT guidelines is accurate
KRA2Liaising with the IT team during system development conducting UAT supporting pre-launch activities in conducting pilot launch in selected geographies.
adherence to delivery timelines for UAT & implementation.
the UAT to ensure system requirements have been met.
feedback and data basis the UAT to provide inputs for improvisation before the launch of the project.
the roll-out of pre-launch activities including communication mailers awareness campaigns etc.
in driving roll out of the launch across the country seamlessly by coordinating with various departments/stakeholders.
KRA3Driving usage Query resolution tracking looping in feedback post-launch for system improvements that the system is implemented effectively and driven among the sales force.
queries during the launch period and tracking of end to end process adherence
that the all queries of the field related to sales automation are resolved accurately
in creating FAQs for end users
feedback after launch for bridging the gaps and strengthening the system
KRA4Monitor usage and continuously work on achieving usage goals usage patterns across geographies on agreed frequency
with end users proactively basis analytics of usage & take corrective action including escalation matrix to channel leadership.
in preparing presentations for the Steercom on the progress and set up meetings for interventions/support that may be required from them from time to time.
KRA5Create dashboards and MIS reports that accurate dashboards are prepared to track the usage of processes by coordinating with various stakeholders
assist in creating other MIS reports within the given timelines

Required Experience:

Chief

Job PurposeThe role is responsible for working closely with the Sales and the IT teams to support automation system design User Acceptance Testing Pilot launches user training and query resolution. It is also responsible for creating & publishing dashboards on system and usage patterns as per define...
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Key Skills

  • Marketing
  • Data Visualization
  • Tableau
  • Customer Segmentation
  • Microsoft Powerpoint
  • Investment Banking
  • Strategic Planning
  • Financial Modeling
  • Customer relationship management
  • Management Consulting
  • Google Suite
  • Analytics

About Company

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Huxley provide a coordinated global service from our offices based in the world’s leading financial, commercial, and technology hubs in New York, London, Singapore, Paris, Frankfurt and Zurich amongst other cities. We therefore are able to leverage off our global reach, our local know ... View more

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