The intent of this job description is to provide a representative summary of the major duties locations and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a contract between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
| General |
| Job Title: | Director Water Operations | Job Code: | OA0434 |
| Supervises Directly: | Yes | ||
| New or Revised: | New | Regular or At-Will: | At-Will |
| Date Last Revised: | 5/13/2025 | Exempt or Non-Exempt: | Exempt |
| Compensation Approval Signature: | Union/ Non-Union: | Non-Union | |
| Department Name and Division: | Water Operations-Central Administration Operations | Salary Schedule: | Executive Grade |
| Cost Center Code: | 813000 | Grade: | ESSB |
| Essential Position: | Yes | Reports To: | Vice-President Water & Sewer Operations |
| EEO Code: | Officials and Administrators | Work Format | Hybrid |
| Who We Are & What We Do: |
At DC Water we provide more than 700000 District of Columbia residents and 24.6 million annual visitors with essential water wastewater and stormwater Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince Georges counties in Maryland and Fairfax and Loudoun counties in aspire to be known for superior service ingenuity and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision we commit to our shared mission every dayexceeding expectations by providing high quality water services in a safe environmentally friendly and efficient manner.
| Role Description: |
The Director Water Operationsis a senior-level leaderresponsibleforthestrategicdirectionoversightregulatorycompliance and operational performance of the water distribution position directs field operations maintenance emergency responseand capital planning related to potable water Director ensures safereliable and compliant delivery of potable water to the community while promoting workforce development asset stewardshipand interdepartmentalcollaboration.
| Essential Duties & Responsibilities: |
Supervisory Responsibilities: Provides daily planning and administration in the selection assignment supervision promotion discipline and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals and makes adjustments in objectives work plans schedules and commitment of resources
Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority with Federal and private agencies and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public.
Required Skills & Qualifications
| Required Experience: |
| Ten (10) years of progressive leadership experience leading water utility operations with five (5) years of experience in a senior and/or executive management role. |
| Proven experience managing multi-disciplinary field operations teams. |
| Demonstrated ability to lead organizational change foster team culture and implement accountability frameworks. |
| Minimum Education Requirements: |
| Bachelors degree in civil/environmental engineering water resources management environmental science public administration business management or a closely related field with substantial professional experience in water transmission and distribution system operations and management OR an equivalent combination of education and experience as stated below: |
| Masters degree and 8 years of progressively responsible experience in water utility operations (such as pumping distribution or treatment programs) or |
| High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping distribution or treatment programs). |
| Required Skills: |
| Thorough understanding of water distribution systems including valve and hydrant programs leak detection main repairs meter maintenance and system pressure management. |
| Experience overseeing regulatory compliance and achieving water quality targets. |
| Familiarity with SCADA systems GIS asset management platforms and CMMS tools. |
| Development and execution of preventive and predictive maintenance programs. |
| Background in long-range capital planning and asset lifecycle management. |
| Oversight of multi-million-dollar operation budgets procurement and vendor management. |
| Experience managing labor relations including union negotiations and performance management. |
| Demonstrated ability to improve cost efficiency manage overtime and align resources to organizational priorities. |
| Led or participated in the deployment of smart water technologies AMI systems or digital twins. |
| Familiarity with innovation strategies in the water sector such as non-revenue water reduction and resilience planning. |
| Required Licenses & Certifications: |
| N/A |
| Required Languages: |
| English |
| Physical Requirements: |
| General office conditions. |
Preferred Skills & Qualifications
| Preferred Experience: |
| N/A |
| Preferred Education Requirements: |
| N/A |
| Preferred Skills: |
| N/A |
*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
| Your Experience at DC Water: |
At DC Water our people make us an industry leader. Join a group of thinkers innovators and problem solvers focused on protecting lifes most precious resource in the nations capital.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against qualified individuals with disabilities.
If a reasonable accommodation is needed to participate in the job application or interview process to
perform essential job functions and/or to receive other benefits and privileges of employment please
Required Experience:
Director