Service Parts Product Analyst

We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative exciting and sustainable ideas to have opportunities around the world for you to contribute to advancements in autonomy electrification smart mobility technologies and more!

In this position...

The Service Parts Product Analyst plays a pivotal role in enabling the timely availability and accurate cataloging of service parts essential for the maintenance and repair of Ford and Lincoln vehicles. This position requires close collaboration with engineering teams and the strategic utilization of engineering systems.

What youll do...

• Service Part Disposition and Release:Analyze engineering-released assemblies and components performing appropriate service disposition to determine and release the necessary parts for vehicle repair.
• Technical Data Analysis:Conduct in-depth analysis of various technical resources including but not limited to WERS data2D2Dtechnical drawings CAD data Bills of Material (BOMs) Product Direction Letters (PDLs) and marketing information to define the required service part levels.
• Engineering Collaboration and Advocacy:Partner with engineering teams to address service level concerns ensuring that serviceability requirements are considered and integrated throughout the product development lifecycle.
• Service Catalog Development:Author descriptive text and collaborate with illustrators to create clear and accurate service catalog displays facilitating precise identification of service part requirements for dealership networks.
• Inquiry Resolution and Support:Respond to inquiries from internal Ford teams and suppliers providing expert guidance and actively assisting in resolving service part availability issues to minimize vehicle downtime.
• Data Maintenance:Perform ongoing maintenance and updates of service catalog data to ensure accuracy completeness and alignment with current engineering specifications and product changes.

Youll have..

Minimum

• Education & Experience:High School Graduate or equivalent
• Technical Acumen:2 Years-Demonstrated ability to interpret2D/3Dtechnical drawings and CAD data.
• Organizational Skills:Exceptional attention to detail strong organizational skills and the proven ability to manage multiple tasks and meet established deadlines in a fast-paced environment.

Even better you may have...

Preferred

• Education & Experience:An Associates or Bachelors degree is preferred; however equivalent professional experience in the automotive service or parts industry will be considered.
• System Proficiency:Familiarity with Ford-specific systems such as WERS CMMS TeamCenter and Part Control/MMP is highly preferred.
• Data Analysis Skills:In-depth knowledge of Microsoft Excel and proficiency with data analysis tools such as Access or Alteryx is preferred.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits click here:
position is a range of salary grades GSR 6-7.

Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

#LI-Hybrid #LI-TS3