CRM Administrator
CRM Administrator
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Job Description
At Stewart we know that success begins with great people. As a Stewart employee youll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today. We are committed to helping you own develop and nurture your career. We invest in your career journey because we understand that as you grow so does our company. And our priority is smart growth by attaining the best people investing in tools and resources that enable success and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. Youll be empowered to use your unique experiences passion and skills to help our company and the communities we serve constantly evolve and improve. Together we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company providing title insurance settlement underwriting and lender services through our family of companies. To learn more about Stewart visit information can be found on . Get title industry information and insights at Follow Stewart on Facebook @StewartTitleCo on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Job Responsibilities
- System Administration & Configuration: Manage user access roles and security settings Configure workflows business rules and automation & Customize dashboards views and reports
- Data Management & Integrity: Ensure data quality perform backups and manage integrations & Oversee data imports exports and deduplication.
- Troubleshooting & Support: Resolve system issues and provide user support & Collaborate with Microsoft Support for escalations.
- Upgrades & Enhancements: Implement system updates and new features & Test and deploy patches ensuring minimal downtime.
- Training & Documentation: Provide training to users on D365 best practices & Maintain system documentation and process guides.
- Administers and oversees day-to-day configuration training support maintenance and improvement of the CRM platform
- Advises on best practices influences customer data and technology investments and oversees a comprehensive CRM education program internally
- Performs a range of assignments and may lead projects within own discipline
- Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
- Works within broad guidelines and polices to accomplish objectives and goals
- Solves moderately complex to complex problems and analyzes possible solutions using technical experience judgement and precedents
- Explains complex and/or sensitive information in a straightforward manner
- Acts as a resource for colleagues provides guidance to less experienced team members
- Individual contributor working with limited oversight
- Performs all other duties as assigned by management
Education
- Bachelors degree in relevant field preferred
Experience
- 4 years D365 experience at least 2 year as Admin with above responsibilities
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process please contact us by email at .
Benefits
Stewart offers eligible employees a competitive benefits package that includes but is not limited to a variety of health and wellness insurance options and programs paid time off 401(k) with company match employee stock purchase program and employee discounts.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
