Lobby Bar Assistant Manager
Lobby Bar Assistant Manager
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Job Description
Overview
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner St. Louis at Royal the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the areas culture through various color palettes and artwork.
Omni Royal Orleans associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Royal Orleans Hotel may be your perfect match.
Job Description
Omni Royal Orleans is seeking a Lobby Bar Assistant Manager to join our team.
Located in the heart of the French Quarter Omni Royal Orleans anchors the corner of St. Louis and Royal Streets and has long been recognized as a historic Four Diamond hotel that reflects a more sophisticated time.
As part of our recent renovation the Royal Lobby Bar is a new addition enhancing our tradition of timeless elegance while offering guests a refreshed experience.
We invite you to become part of our team and contribute to the continued success and legacy of the Omni Royal Orleans.
Responsibilities
- Support the Bar & Beverage Manager in overseeing daily bar operations to ensure service quality safety and cleanliness for members and guests.
- Maintain comprehensive knowledge of all beverage offerings including spirits wine beer and cocktail menus.
- Assist in the development and execution of beverage menus seasonal features and cocktail programs in collaboration with the culinary team.
- Ensure all bar staff complete side work and opening/closing checklists.
- Conduct spot checks of liquor pars assist with inventory counts and place orders as directed by the Manager.
- Hold pre-shift meetings to review promotions service standards and product knowledge.
- Train coach and evaluate bar staff on service techniques cocktail preparation responsible alcohol service and guest engagement.
- Address guest feedback comments and complaints escalating major concerns to the Bar & Beverage Manager.
- Remain present on the bar floor during peak hours to supervise service flow engage with guests and support staff.
- Ensure consistency in beverage preparation presentation and portion control.
- Assist with scheduling and payroll preparation providing input on labor needs.
- Participate in interviewing and onboarding new bar and beverage staff with final decisions made by the Manager.
- Monitor beverage costs control waste and enforce loss prevention measures (e.g. shot glass use bottle red-lining full depletion) reporting any concerns to the Manager.
- Prepare and follow up on maintenance requests for bar equipment and facilities.
- Assist in approving and managing staff time-off requests when delegated.
- Participate in regular staff meetings and monthly departmental meetings.
- Support the Manager in monitoring staff performance and attendance providing feedback to leadership.
- Maintain professional work email communications and respond promptly.
- Maintain knowledge of resort property events and beverage-related promotions.
- Uphold high standards of personal appearance and grooming for self and staff.
- Participate in company trainings and champion the Omni All In culture.
Qualifications
- Must hold a current Louisiana Responsible Vendors Permit.
- Must have current Managers ServSafe Food Handlers Certification.
- Current Louisiana Vendors Permit and Managers Permit required.
- Minimum 12 years experience as a bar supervisor lead bartender or assistant manager in a high-volume luxury or award-winning bar restaurant or hotel.
- Strong knowledge of mixology wine service craft beer and beverage cost controls.
- Excellent verbal and written communication skills in English.
- Prior experience in serving bartending and cash handling required.
- Experience in beverage program development and cocktail menu design preferred.
- Ability to thrive in a fast-paced environment multitask and remain calm under pressure.
- Flexible schedule including nights weekends and holidays.
Physical Requirements
- Ability to operate POS systems printers telephones and standard bar equipment.
- Prolonged periods of standing and walking during service hours.
- Ability to lift and carry beverage cases and supplies up to 50 lbs.
Working Environment
Work performed inside hotel and bar areas with constant interaction with staff and guests.
Occasional work outdoors for events with exposure to varying weather conditions.
Exposure to alcohol mixers food items and cleaning chemicals.
Tools & Equipment
POS systems (MICROS) Kronos Microsoft Office.
Standard bar equipment including cocktail tools refrigeration systems and beverage dispensing equipment
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
Manager
Employment Type
Unclear
