Manager, Corporate Digital Backbone (ITSCD)
Manager, Corporate Digital Backbone (ITSCD)
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Manager Corporate Digital Backbone (ITSCD)
Description
Working atthe World Bank Group provides a unique opportunity to help client countriessolve their greatest development challenges. The World Bank Group is one of thelargest sources of funding and knowledge for developing countries; a uniqueglobal partnership of five institutions dedicated to ending poverty on alivable planet. With 189member countries and more than 120 offices worldwide the World Bank Groupworks with public and private partners invests in groundbreaking projects anduses data research and technology to develop solutions to pressing globalregional and local challenges. For more information please visit http:. Theorganization has undertaken an ambitious exercise to revise its mandateproducts and structure to adjust to the multiple intertwined crises affectingthe world today (seeEvolution Roadmap) in the move to becoming a better Bank. Business UnitOverview The missionof the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU)is to leverage information and technology as a force multiplier to acceleratedeepen and sustain development impact. Their vision is to harness informationand technology for a world free of poverty on a livable planet. For moreinformation on ITS check this video: WBGCorporate Solutions Department (ITSCO) is focused on the digital transformationof essential corporate services to ensure WBG operations are seamlessresilient and futureready. Uniting digitalization roadmaps experiencedesign process optimization application delivery systems management andtechnology modernization across some 170 products and services the departmentlinks business ambition with operational excellencefrom intuitive employeeexperiences and precision payroll to data-driven decision making intelligentautomation and AI enablement. Operating from Washington Chennai Sofia andSingapore in a global delivery model the team seeks to combine disciplinedstrategic planning with focused roadmaps agile product delivery designforwardinnovation digital engineering automation and AI to produce solutions thatare engaging impactful and efficient. The goal is a unified OneWBG corporatebackbonestreamlined connected and adaptivethat empowers leaders staffpartners and shareholders with the processes capabilities and insights toadvance the WBGs mission at scale. Thedepartment comprises of four distinct but complementary units which workclosely together to deliver on the departments mandate: - Corporate Digital Acceleration unit: Accelerates digital transformation for corporate business functions through design thinking digital innovation rapid prototyping reimagining processes and AI enablement e.g. AI-first work digitalization strategies. - Corporate Experience Solutions unit: Delivers optimal digital experiences for WBG employees clients partners shareholders and beneficiaries through engaging effective and user-centric solutions e.g. intranets self service work productivity and decision-support systems. - Corporate Business Solutions unit: Enables critical corporate business processes and functions of the WBG through accurate efficient and resilient back-office systems e.g. ERP systems supporting human resources and budget functions. - Corporate Digital Backbone unit: Creates an autonomous digital backbone for the orchestration of data transactions processes and insights across the diverse corporate portfolio e.g. application modernization technology debt reduction efficient data exchange enterprise integration automated business processes and agentic-AI. Unit Context TheCorporate Digital Backbone unit serves as both the steward and transformationcatalyst for the World Bank Groups broad corporate technology portfolio ofapproximately 170 applications. This diverse landscapespanning on-premisesenterpriseclass ERP systems cloudbased SaaS offerings specialized vendortools and custom solutions built on multiple stacksforms the digital backboneof the institutions corporate functions. The unit guides the modernizationconsolidation and integration of these systems to create a unified secureand futureready application ecosystem. The unit provides applicationframeworks and digital capabilities for the product teams across the departmentto leverage for accelerated delivery. The four teamsthat fall under this unit include: - Application Portfolio Management: Takes a portfolio approach to managing the lifecycles of a diverse and complex set of corporate applications and platforms with a focus on introducing standardization driving efficiency managing technical debt and mitigating risk. - Application Delivery Productivity: Optimizes corporate application development and developer productivity by mainstreaming modern development tools application frameworks cloud-native practices DevOps AI and agile approaches to maximize velocity quality productivity and efficiency. - Analytics & AI for Corporate: Delivers data and analytics capabilities for corporate functions that enable data-driven decision-making embedded machine learning and AI capabilities consistently and efficiently across all products in the corporate portfolio. - Corporate Autonomous Platform: Delivers enterprise integration capabilities for the orchestration of data transactions processes and insights across the corporate portfolio to enable efficient data exchange automated business processes and a unified view of operations. Balancingoperational stability with an agenda for bold renewal of the corporateapplication portfolio the unit will harness modern development practicesplatform unification advanced integration and automation to deliver resilientand interconnected capabilities. By embedding data analytics and AI into thefabric of the corporate application portfolioand by driving developerefficiency through agile methods streamlined DevOps pipelines low/no/procodetooling and AIenabled codingthe unit will enable intelligent decisionmakingfaster delivery and greater organizational agility. Alongside modernizationthe unit will proactively manage technology risk and reduce technical debt tosafeguard performance and ensure sustainability over time. The use of theautonomous backbone and responsible agentic-AI will streamline and connectcorporate functions and empower the WBG with timely insights improvedinteroperability and the technology agility required to drive innovationefficiency and sustained mission impact across the WBGs corporate landscape. Dutiesand Responsibilities The ManagerCorporate Digital Backbone leads the modernization and unification of the WorldBank Groups approximately 170 corporate applicationsspanning ERP SaaS PaaSvendor and custom solutionsinto a secure interoperable and futurereadyecosystem that powers an autonomous backbone for WBG corporate functions. TheManager drives portfolio consolidation platform standardization advancedintegration and disciplined risk management to reduce technical debt andenhance resilience. By scaling agile DevOps CI/CD low/no/procode automatedtesting and AIassisted development the Manager increases developerefficiency improves service quality and embeds data analytics and AI forintelligent decisionmaking across the corporate portfolio. The Managerwill work closely with the Director and other Managers in the WBG CorporateSolutions department to ensure business transformation priorities product andsystems development and technology capabilities are aligned and connected tomaximize impact efficiency and value. The Manager will also closelycoordinate with the Technology Office Office of Information Security and theData Technology Office of the WBG to leverage enterprise standards andpractices. The primary roles and responsibilities for this position include: Leadership & Strategic Planning - Guide the technology direction for the WBGs corporate application portfolio through the creation of a strategic roadmap for unifying modernizing and optimizing the portfolio to enhance agility manage risk increase efficiency and reduce cost. - Partner with business leaders and technology stakeholders to generate thought leadership strengthen engagement and co-create technology priorities for the corporate portfolio consistent with leading technology governance and investment frameworks (e.g. SAFe LPM). Application Modernization Delivery Efficiency & AutonomousBackbone - Create structured application modernization roadmaps for WBG corporate functions that sequence transformation priorities manage interdependencies across applications and identify cross-cutting areas for maximum institutional impact. - Lead the lifecycle management of approximately 170 corporate applications from legacy onpremises systems cloudbased SaaS platforms and custom builds ensuring they remain robust secure audit-ready and fitforpurpose during their modernization. - Ensure the optimization of application development and maintenance practices for the corporate portfolio by driving the adoption of modern tools and processes including AIassisted development process automation and realtime analytics to measure and enhance developer productivity application delivery efficiency and business value - Embed data analytics and AI into the fabric of the application portfolio to streamline deployment across all 170 products and services eliminating duplication and accelerating business velocity and value. - Oversee system integration unified data flows and architectural simplification to create a secure interoperable and autonomous backbone powered by automation and agentic-AI that supports consistent intelligent operations across the WBG corporate portfolio. - Achieve delivery excellence and ensure all portfolio initiatives including the capital budget program are managed to budget timelines and expected quality standards by understanding quantifying and communicating impact milestones interdependence and value measures and playing a leadership role in managing risk removing impediments and ensuring interventions and escalations are meeting the overarching goals of the organization. - Implement strong governance and proactive risk management to safeguard corporate application health reduce technical debt and ensure that the modernized ecosystem remains resilient scalable and adaptive to evolving business priorities. People Management & Culture Leadership - Form and develop a highperforming globally distributed team (Washington Chennai Sofia Singapore and other locations) setting clear objectives coaching for growth and enabling career development and succession planning. - Increase organizational resilience by equipping staff with the mindsets tools and support systems needed to adapt to continuous changes maintain productivity under uncertainty and recover quickly from disruption. Emphasize innovation as a skill a growth mindset urgency transparency and accountability in all that is done. - Foster a psychologically safe trust-based environment where feedback and diverse perspectives are encouraged and valued. - Serve as a core member of the ITS management team actively contributing to strategic planning and cross-organizational transformation initiatives. Fulfill fiduciary responsibilities including cost optimization budget management and staff development. Within the firstyear this leader will deliver the following: - Build the Corporate Digital Backbone capability and team. - Deliver an application lifecycle management risk reduction and technical debt mitigation plan for the departments diverse application portfolio. - Deliver quantifiable productivity improvements in the developer workforce including through automation no/low/pro code and AI adoption. - Begin the integration of modern digital capabilities including data automation and AI into the ten largest business solutions in the departments application portfolio. - Define the autonomous backbone and agentic-AI framework for the corporate applications portfolio and work with other units in the department to leverage it across value chains processes and products. - Successfully deliver the capital program assigned to the unit. - Establish well functioning teams within the unit and effective collaboration across the department.
Selection Criteria
In additionto having a strong work ethic and unquestionable integrity the selected leaderwill have the presence to establish immediate credibility with managers peersand a complex group of will possess outstandingintellect leadership and analytical abilities as well as excellentinterpersonal communication and presentation skills. A successful candidatewill possess qualifications such as: Education & Experience * Post-graduate coursework in digital technology enterprise technology technology architecture emerging technology information technology innovation AI technical entrepreneurship business management or related subjects is preferred. * Candidates must possess certification in Agile methodologies with demonstrated expertise in Agile practices specifically requiring SAFe Agilist (SA) SAFe Product Manager/Product Owner (POPM) or similar qualifications. * Certifications in technology including Solutions Architecture Certifications (e.g. AWS Certified Solutions Architect Azure Solutions Architect Google Cloud Professional Cloud Architect) PMP ITIL Cloud AI or other industry certifications are desirable. * Ten-plus years in leadership roles in application delivery software architecture enterprise integration and technology management for large global enterprises ideally working on corporate business solutions (human resources budget and planning corporate procurement employee engagement etc). * Proven expertise with application modernization strategies including portfolio rationalization application lifecycle management legacy system transformation cloud adoption and platform integration. * Proven expertise with modern developer tools application frameworks cloud-native practices DevOps agile approaches (agile DevOps CI/CD low/nocode AI-assisted development) and automation at scale that yield measurable improvements in developer productivity and application efficiency. * Proven expertise in managing line of business data and analytics functions to ensure robust secure and fit for purpose data governance management and use in corporate systems containing sensitive data e.g. personnel or budget data. * Proven expertise with enterprise integration platforms that can connect and orchestrate disparate software systems applications and data to work together seamlessly enabling efficient data exchange automated business processes and a unified view of operations. * Deep experience with enterprise software such as Oracle PeopleSoft ERP SAP ERP Microsoft Power Platform Adobe Experience Platform SaaS solutions Azure AWS Google and other leading enterprise cloud platforms and technologies. * Proven track record managing risk business continuity security and compliance for critical business systems; ensuring safety reliability and efficient operations including governance and change management; and managing and passing audits (e.g. ICFR). * Proven ability to effectively partner with technology stakeholders and vendors to build strong partnerships foster good governance ensure strategic business/IT alignment and transform relationships. * Strong collaborator with outstanding interpersonal and diplomatic skills including the ability to facilitate negotiate and influence successful outcomes. Ability to influence decision makers through collaboration education and working partnerships. * Strong business acumen and judgmentable to simplify complex concepts prioritize investments for value and deliver results under pressure. * A deep passion for the mission of the WBG.
* A masters degree in computer science computer engineering or other related disciplines with 10 years relevant experience; or a bachelors degree with 15 years relevant experience.
* Experience with machine learning and AI technologies and their use in business applications.
Management & Leadership
* Proven experience leading multidisciplinary technical distributed teams and vendors building high-performance cultures focused on impact iteration and continuous improvement with global scaled agile IT delivery model.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply regardless of gender gender identity religion race ethnicity sexual orientation or disability. Sub-Saharan African nationals Caribbean nationals and female candidates are strongly encouraged to apply.
Required Experience:
Manager
Employment Type
Full Time
