Veterinary Reception, Client Care, Calgary North Animal Hospital and 24 Hour Emergency Service, Maternity leave
Veterinary Reception, Client Care, Calgary North Animal Hospital and 24 Hour Emergency Service, Maternity leave
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Job Description
Veterinary Reception Client Care
Location: Calgary AB
Calgary North Animal Hospital & 24 Hour Emergency Service is currently recruiting for a customer service-focused Veterinary Reception Client Care to join our team..
This full-time fixed-term opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed expertly cared for and appreciated! Additional responsibilities and qualities required for this role are;
Create a warm and welcoming environment for our patient and pet parents
Assisting veterinary staff with various tasks and treatments when required
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
Strong organizational skills
General housekeeping duties; cleanliness of reception area pet holding areas and common areas
Willingness to learn more regarding; veterinary services updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada each location offers a diverse experience a local community feel and a caring culture of Wellness and Appreciation you can thrive in!
RRSP Employer 5 % Match Program saving for your future just got easier!
VCA Canada RRSP Student Loan - Ask us more!
A caring culture ofWellness and Appreciation!
Medical Library; 2000 journals 600 textbooks research and more at your fingertips!
Competitive wages and health/dental benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.
If you are a current associate you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Employment Type
Full-Time
