Arizona Department of Education

The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.

Health and Nutrition Services Division
Phoenix Location

Salary: $64000 - $70000

Grade: 21

Closing Date: Open until filled

This position:
Supports the advancement of software and applications used for child nutrition programs within the Health and Nutrition Services (HNS) Division;
Works collaboratively with HNS and ADE Information Technology (IT) teams acting as a subject matter expert to assist in testing new or modified software programs;
Performs acceptance testing to validate that HNS requirements are met; and
Assists customers with system questions and issues
Occasional in-state and out-of-state travel is required for this position.

The Arizona Department of Education currently utilizes a hybrid work environment with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.

Responsible for maintaining basic knowledge of business rules and monitoring performance of in-house and vendor supported technology systems. This includes understanding/monitoring of data sets from internal and external systems relating to Child Nutrition Programs (CNPs)
Assists with the design and development of new and established child nutrition systems conduct user acceptance testing and developing system processes
Communicates business area workflows and processes as determined by supervisor
Serves as HNS systems liaison between ADE IT staff external technology vendors and other ADE divisions
Requires representation at applicable meetings related to the advancement of technology projects
Responds to and troubleshoots complex technological problems experienced in CNP systems
Coordinates resolutions with ADE IT and provides support to internal and external customers
Serves as content expert on information technology systems; intentionally leverages technology currently in place and technology under development to recommend enhancements that will support the advancement of CNP systems
Contributes to development of internal staffs knowledge of systems and processes
Assists supervisor with developing standard operating procedures related to the Fiscal Operations Data Strategy and Systems (FODSS) team

Knowledge in:
Federal regulations state laws and policies pertaining to all Child Nutrition Programs
Technology specifications and system business rules
Software development life cycles
Quality assurance and user acceptance testing
Data gathering and cleaning techniques
A Bachelors degree in computer systems Business or other related field or equivalent experience to substitute for the degree is required

Skills in:
Strong written and verbal communication including social perception and adaptability to be able to successfully interface with internal and external stakeholders and audiences
Customer service
Problem-solving
Analytic skills to evaluate information gathered from multiple sources consolidate details and extract to functional requirements
Organizational
Time management
Multiple project/task management
Intermediate skill in using Microsoft Outlook Word Excel and Teams

Ability to:
Research review and draw interpretations from public laws and rules
Establish and maintain interpersonal relationships
Balance prioritize and organize multiple tasks
Complete software testing using established procedures
Think critically and make objective determinations
Effectively communicate complex system-level details and technical concepts to diverse audiences
Absorb highly technical specialized knowledge related to federal and state regulations and conceptualize complex system interactions
Collaborate successfully in a team environment and across the division

N/A

Offers are contingent upon successful completion of all background and reference checks required documents and if applicable a post-offer medical/physical evaluation.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

Affordable medical dental life and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
Ten paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Deferred compensation plan
Wellness plans

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment subject to waiting period. On or shortly after your first day of employment you will be provided with enrollment instructions and effective date.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling or emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

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