Group Delivery Manager
Group Delivery Manager
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Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
Responsibilities
Delivery of multiple and small/large scale digital marketing implementation andtransformation projects across several geographies ( APACEMEAAMER ) using a large Digital transformation engagement with multiple partners and complexmatrix customer organization or a Industry vertical with 20-40 customer engagementsExperience in executing and leading multi-stage projects that direct efficient use ofresources and improved cost management through business transformation & in taking care of senior partners across geographies working in a complexmatrix lead a team of resources to successfully implement Adobes digital marketing a team of Architects Project Managers Strategist and consultants on a complex end toend digital transformationAbility to act as a Client Partner for a customer and be prescriptive in solutions andrecommendations of best practices
Fostering and developing talent who help clients optimize their digital assets and unlock valuein the areas of commerce content and marketing for global clients across various delivery excellence for a complex small/large scale digital platforms by settingproject quality & performance standards governing risks and issues handling clientescalations & directly mentoring and handling the and managing projects and programs to meet overall objectives and clientbusiness in setting up new customer engagements and digital delivery and expertise in handling Systems Integrator (SI) ( SBR/QBRPerformanceDashboard Maturity ModelOutcome based ) partnerships for customer deliverySME on the Digital Marketing Tools such as of Digital Marketing technologies and tools suchas search engine optimization (SEO) search engine marketing (SEM) content marketinginfluencer marketing content automation campaign marketing data-driven marketing ande-commerce marketing social media marketing social media optimization e-mail directmarketing is requiredSales Pipeline Funnel Intake process management to grow this businessResponsible for Driving Customer Value Delivery Quality and Customer success includingsuccessful renewals of services with key customers
Personal Attributes
Impact & InfluenceExecutive PresenceEnabling changeStrategic thinkerManaging complex situationsConfidenceCross-boundary CollaborationSetting goals and expectationsAnalytical problem solving
Qualifications
A bachelors degree in engineering
Knowledge and understanding of Digital Marketing technologies/platforms toolsets and
trends is required
Knowledge of Adobe Marketing Cloud namely Adobe Analytics Adobe Target Adobe Social
Adobe Experience Manager Adobe Media Optimizer Adobe Campaign Audience Manager
and Primetime is a plus
5 Years experience in US preferably in a client partner or a Delivery Manager Role
At-least 5 years experience in managing a P&L and responsible for Employee Engagement and
customer success
Achievement and success-driven personality with strong cross business collaboration skills
Strong (oral and written) English communication skills
Ability to influence and interact with all levels internal and external stakeholders
Good in prioritization time management and has excellent follow through skills
Good team player with extraordinary networking skills with ability to deliver impact
Ability to deliver exceptional Partner experience by acting as their trusted advisor
Self-Starter assertive and can do attitude
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
Employment Type
Full-Time
