Senior TS&D Specialist
Senior TS&D Specialist
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Job Description
At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If youre looking for a challenge and meaningful role youre in the right place.
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
About you and this role
Dow Consumer Solution C&E (Consumer & Electronics) TS&D team is now open for a position as a Senior TS&D (Technical Service & Development) Specialist in G. China. This role will provide technical support and development for Mobility & Transportation Electronics and other various electronics markets by identifying new opportunities for unmet customer needs or new applications and converting growth opportunities to commercial success. This position will closely partner with sales marketing and PD (Product Development) to fully interact and collaborate with electronics customers in G. China support business growth and drive innovation.
Responsibilities
Support Business Growth
- Promote existing and new products (mainly silicone products such as thermal interface material adhesive encapsulant gel conformal coating etc.) and spec in DOW products for the target applications Automotive 3C (Computing Communication and Consumer) and Industry Electronics.
- Deliver excellent customer experience for existing and prospective customers with a customer-centric mindset and ensure consistent experience across different touchpoints with Dow. Convince others about differentiated technical solutions. Understands how business value is created for Dow and the customer.
- On-site technical service to assist customers in the proper application of DOW products.
- Resolve issues encountered by customers during product use by designing and performing experiments in lab. Handle quality issues by coordinating with internal commercial and production team and ultimately address it.
- Deliver presentations with clear results and proposals to influence internal and external audiences.
- Gain expertise competitive technologies and utilize for market specific activities.
Innovation
- Understand customers unmet needs translate to critical technical requirements accordingly and collaborate with internal cross-functional teams to initiate new projects to develop and commercialize new products.
- Establish internal capabilities to mimic customer applications study and define material requirements support product development and set up application tests.
- Participate and engage in cross-functional stake-holders communication (e.g. commercial marketing technical) to drive innovative projects and business growth.
Technical documentation
- Capable of documenting technical reports product data sheets application guides technology manuals external presentations internal reports and patents etc. as well as delivering external speeches and training sessions.
Safety
- Serve as the Environmental Health & Safety advocate ensures understanding and adherence to policies and procedures willing to be the model of best safety practices habits and behaviors.
Qualifications
- Masters degree or Ph. D with majors in Chemistry Polymer Science Material Science Chemical Engineering or relevant scientific field.
- Minimum 3 years working experience with prior experience in Automotive or electronics industry as application & technical service or product development work.
- Solid application knowledge in Automotive electronics component assembly is required 3C/Industry electronics component assembly experience is desirable.
- Product knowledge in silicone thermal interface materials adhesive sealant encapsulant gel conformal coating etc. would be desirable (or organic materials like epoxy polyurethane acrylic).
- Good written and verbal communication skills both in English and Mandarin Chinese.
- Agility for travel.
Your Skills
- Demonstrate good integrity professionalism and learning ability
- Strong ownership and initiative of work
- Good interpersonal and communication skills experienced in customers engagement and management
- Good teamwork spirit with cross-functional collaboration
- Project management skills are a plus
Additional notes
Benefits What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
- Benefits and programs to support your physical mental financial and social well-being to help you get the care you you need it.
- Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
- Wellbeing Portal for all Dow employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping cinema tickets gym memberships and more.
- Additionally some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .
Required Experience:
Senior IC
Employment Type
Full-Time
