per diem security officer
per diem security officer
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Join Our Team as a Security Officer at Brigham & Womens HospitalAre you passionate about safety service and making a meaningful impact in a healthcare environment Brigham & Womens Hospital is seeking dedicated Security Officers to help ensure a safe and secure environment for our patients visitors and staff.
About the Role
As a Security Officer youll play a vital role in maintaining a secure hospital environment by patrolling assigned areas responding to incidents and supporting both safety and patient care. Youll be part of a team that values professionalism integrity and exceptional customer service.
Key Responsibilities:
- Patrol hospital grounds and facilities with special attention to areas with known security concerns.
- Identify and report unsafe conditions or improperly secured property to prevent theft injury or damage.
- Respond to and investigate complaints potential criminal activity and safety incidents.
- Assist in restraining patients when necessary and respond to medical emergencies.
- Maintain confidentiality and professionalism at all times.
- Prepare detailed incident reports and maintain accurate logs.
- Dispatch security personnel using integrated security systems.
- Support dignitary protection traffic control and workplace/domestic safety situations.
- Participate voluntarily in departmental committees and initiatives.
Qualifications
Qualifications:
Excellent communication and customer service skills.
Ability to remain calm and professional in high-pressure situations.
A current Massachusetts drivers license
A minimum of a high school diploma or GED; Bachelors degree in criminal justice or related field preferred.
Patient Care Involvement:
Yes this role includes direct support in patient-related situations including emergency response and behavioral health interventions.
Experience
Experience in hospital security/police emergency medical or customer services preferred 3-5 years preferred
Knowledge Skills and Abilities
- Strong interpersonal communication and customer service skills. Recognize acknowledge respect and effectively interact with all people establish positive relationships and gain the trust and respect of others.
- Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
- Works effectively both independently and in teams. Able to multitask.
- Strong problem-solving skills.
- Critical and analytical thinking good judgment prioritizing industrious and creative resolutions for positive outcomes.
- Customer service skills: accessible energetic concerned empathetic positive attitude collaborative and flexible.
- Displays positive image tact and diplomacy active listening articulate.
- Demonstrates the understanding of community policing risk analysis and crime prevention concepts and practices.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills: typing and use of database software.
Why Join Us
At Brigham & Womens Hospital youll be part of a mission-driven team committed to excellence in patient care and safety. We offer opportunities for growth training and meaningful work in a dynamic healthcare setting.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.88 - $32.72/HourlyGrade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
