Customer Service Representative with Portuguese & English( Remote)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Would you like to use your Portuguese and English skills to support one of the worlds most iconic automotive brands As a Portuguese and English-speaking Customer Support Representative you will be part of our team in Romania providing professional and friendly assistance to customers throughout their journey.
Your responsibilities will include:
- Providing excellent support to customers via phone chat and other communication platforms;
- Guiding customers through both the purchasing and post purchase processes;
- Working closely with internal teams to find appropriate and timely solutions;
- Accurately updating customer records and databases;
- Recommending tailored product and service solutions based on customer needs;
- Adapting to business needs and supporting tasks to ensure efficient service delivery;
- Representing the voice and values of a globally recognized automotive brand.
What were looking for:
- Strong Portuguese and English language skills (B2 level upwards);
- Motivation to deliver outstanding customer experience;
- Availability for 6 weeks of fulltime training (MonFri9:0018:00)
- Flexibility to work on a rotating 24/7 shift schedule after training;
- Excellent communication problem solving and teamwork skills;
- Prior experience in customer service is a plus but not mandatory.
What we offer:
- Remote work model based in Romania;
- Attractive salary and performance bonus scheme;
- Fulltime permanent contract;
- Paid training and opportunities for career advancement and internal promotion;
- Benefits package including meal tickets private healthcare coverage and life insurance
Why Join Us
- Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
- Career Growth Opportunities: We invest in our teams development providing avenues for career progression and skill enhancement.
- Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
- Recognition as a Most Loved Workplace:Conduent has been certified as a Most Loved Workplace this year citing respect collaboration and a positive vision for the future as key cultural drivers.
- Internal Talent Development:Through our management development programs approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
- Long-Term Career Building:Over 25% of our associates have been dedicated members of our team for 5 years or more showcasing the long-term commitment our employees choose to make.
Join our dedicated customer support team. Apply today and shape your future with Conduent!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
