Danish Speaking Customer Support

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Provide high-quality customer support to Danish-speaking clients via phone email and live chat.
Address customer inquiries concerns and technical issues ensuring a prompt resolution.
Assist with troubleshooting and guiding clients through product features and services.
Maintain a thorough understanding of the companys products and services.
Document and track customer interactions in the CRM system.
Collaborate with other teams to escalate complex issues and follow up with clients.
Continuously strive to improve customer satisfaction through excellent communication and problem-solving skills.

Qualifications:

Native or fluent Danish speaker (C1/C2 level).
Strong verbal and written communication skills in Danish.
Proven experience in customer support or a similar role (preferably in a technical or service-oriented environment).
Ability to handle multiple customer interactions simultaneously in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Excellent interpersonal skills and the ability to work well in a team.
Good working knowledge of CRM systems and office software.

Responsibilities: Provide high-quality customer support to Danish-speaking clients via phone email and live chat.Address customer inquiries concerns and technical issues ensuring a prompt resolution.Assist with troubleshooting and guiding clients through product features and services.Maintain a thor...