Associate IS Engineer (GenAI & Automations)

Career Category

Job Description

Join our team at AMGEN Capability Center Portugal the #1 company in Best Workplaces (201500 employees category) in Portugal in 2024 by the Great Place to Work Institute. With over 500 talented individuals from more than 40 nationalities our Lisbon center thrives at the intersection of innovation excellence and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation supporting our mission To Serve Patients.

ASSOCIATE IS ENGINEER

At AMGEN Technology isnt just a support functionits a catalyst for discovery transformation and real-world impact. Here your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters

LIVE

WHAT YOU WILL DO

The Associate IS Engineer position offers a unique opportunity to join a fun innovative engineering team within the AI & Data Science (AI&D) - Enterprise Automation organization. Youll work on next-generation capabilities and services in Applied AI & Automation using innovative COTS products open-source software frameworks tools and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives in ensuring quality compliance and performance across AMGENs Applied AI & Automation Footprint.

As Associate IS Engineer you will become an integral part of the Self-Service Automation(SSA) and Custom GPT Practice team that helps AMGEN staff members to digitally upskill in the field of Automation Low-code/No-code and GenAI tools so that they can build solutions that optimize their tasks or processes thereby resulting in improved personal or teams productivity.

As part of the CoE team you will drive the adoption of this program across various organizations of AMGEN through collaboration with cross-functional team members and leaders. This role requires you to constantly adapt to changeand be nimble.

Lets do this. Lets change the this vital role you will:

• Act as a technical expert to guide staff members and functional teams on their automation and GenAI use cases development and deployment.

• Provide technical coaching support for Power Automate Custom GPTs Uipath and PowerApps use cases.

• Host office hours and other enablement sessions.

• Build varying complexity Cloud and desktop flows in Power Automate.

• Build varying complexity Custom GPTs with Actions RAG or MCP integrations.

• Build and configure PowerApps (canvas and model-driven).

• Build dashboards in Power BI as per requirements.

• Ensure Agile methodologies are strictly adhered to including sprint planning backlog grooming and iterative delivery of value.

• Stay current with the latest AI/ML and GenAI tooling and actively contribute to internal knowledge-sharing forums

• Effective product demonstrations for internal and external collaborators.

WIN

WHAT WE EXPECT OF YOU

We are all different yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications:

• 2 years of experience of building GenAI solutions using End-2-End solutions leveraging Custom GPT or CoPilot Studio

• 2 years of hands-on experience with Power Platform product offerings (Power Automate Power Apps and Power BI) and UiPath

• 2 years of experience using Agile Methodologies to implement solutions

• Experience working and coordinating with multiple stakeholders while delivering in a team setting.

• Experience with REST APIs JSON OAuth and event-driven architectures to connect RPA and AI workflows with backend systems.

• Experience with OpenAI APIs

• Strong SQL and database knowledge

• Strong presentation and public speaking skills.

Good-to-Have Skills:

• Model Context Protocols (MCPs) for Custom GPTs.

• RAG implementation to extend/ground LLMs.

• Experience working with Jira Confluence for agile delivery.

• Familiarity with GxP and systems validation

• Experience in regulated industries such as biotech or healthcare

Soft Skills:

• Willingness to work overlapping hours with a US-based team

• Able to work under minimal supervision

• Excellent analytical and gap/fit assessment skills.

• Strong verbal and written communication skills

• Ability to work effectively with global virtual teams

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Team-oriented with a focus on achieving team goals

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.

• Work That Matters Build tech that accelerates scientific breakthroughs and helps patients worldwide.

• Modern Tech Stack Cloud-first automation-focused AI-powered.

• Global Scale Agile Mindset Collaborate across continents while working in nimble high-impact teams.

• Continuous Learning Access to certifications trainings mentorship and career mobility.

• AMGEN Total Rewards Plan Comprehensive benefits in healthcare finance and well-being.

• Flexibility Hybrid work model with time split between our Lisbon office and remote work.

APPLY NOW

Join us in our mission to serve patients.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.