Support Engineer
Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Mavenir is building the future of networks and pioneering advanced technology focusing on the vision of a single software-based automated network that runs on any cloud. As the industrys only end-to-end cloud-native network software provider Mavenir is transforming the way the world connects accelerating software network transformation for 250 Communications Service Providers in over 120 countries which serve more than 50% of the worlds subscribers.
Role Summary
Provides highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel customer support reps or engineers. This job may include any aspect of field support and is not limited to system hardware and software PCs and networking/wireless networking.Key Responsibilities
Customer Day to Day Operation
- Backend work on Linux Platform
- Day to day work assignment on Customer complains
- Stakeholder communication
Job Requirements
Customer Day to Day Operation
- Backend work on Linux Platform
- Day to day work assignment on Customer complains
- Stakeholder communication
Accessibility
Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance please state in your application or contact your recruiter.
Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world regardless of their ethnicity gender religion nationality age disability or other legally protected status.
Employment Type
Full-Time
