Customer Support Specialist - English Speaker
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
Were looking for someone who thrives on solving problems and creating positive this role youll be the first point of contact for customers providing assistance guidance and solutions that make their day easier. Your goal To turn every interaction into a smooth stress-free experience.
Key Responsibilities:
- Respond to incoming calls from customers on behalf of the nations largest home improvement retailer
- Offer clear accurate and detailed information by navigating company tools and resources effectively
- Address and resolve customer concerns with patience and professionalism
- Recommend additional services or products when appropriate to support customer needs
Who Were Looking For:
- Confident English communication skills (minimum B2 level)
- Prior customer service experience is an advantage but not required
- High school diploma (or equivalent education)
- Comfortable using digital platforms and software applications
- Positive team-oriented attitude with a willingness to learn and adapt
- Ability to work consistent overnight schedules
What Youll Gain:
- Competitive base salary plus monthly performance incentives
- Night shift work schedule with flexibility during peak months
- A benefits package that may include paid time off tuition reimbursement health programs and wellness incentives
- Ongoing training mentorship and career development opportunities
- A culture that values inclusion teamwork and giving back to the community
Why Join Us
At our core we believe great service begins with great people. If youre ready to bring positivity problem-solving skills and a customer-first mindset to a supportive and growth-driven environment wed love to hear from you.
Apply today and start building your career with us!
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