Customer Service Representative German Speaker
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you a German-speaking professional with a passion for helping customers and delivering exceptional service Are you ready to grow your career while enjoying life in one of Europes most vibrant Mediterranean cities This role offers the perfect combination of professional development and the unique lifestyle Athens has to offer.
About the Role
As a Customer Service Representative you will be the first point of contact for German-speaking customers. You will provide support answer questions resolve issues and ensure a smooth and positive customer experience. Your work will have a direct impact on customer satisfaction and the companys reputation for excellence.
Key Responsibilities
- Provide high-quality customer support in German via phone email and chat.
- Assist customers with inquiries related to products services accounts and troubleshooting.
- Resolve issues efficiently and professionally while maintaining a friendly and customer-focused approach.
- Maintain accurate records of customer interactions and follow internal processes.
- Collaborate with internal teams to ensure prompt and effective solutions.
- Stay informed on products services and policies to deliver accurate guidance.
Requirements
- Native or fluent German.
- Strong English skills for internal communication.
- Excellent communication problem-solving and interpersonal skills.
- Patient professional and customer-focused.
- Previous customer service experience is an advantage but full training is provided.
- Comfortable working with computers and digital tools.
Whats Offered
- Competitive salary with performance-based incentives.
- Full training and continuous professional development.
- Career growth opportunities within an international and multicultural team.
- Relocation support for candidates moving to Athens.
- A collaborative supportive and dynamic work environment.
Why Athens
Athens is a city that perfectly balances professional opportunity with lifestyle. Enjoy beautiful beaches sunny weather rich history vibrant culture and a welcoming international community. From exploring ancient landmarks to enjoying Mediterranean cuisine and lively social life Athens provides an inspiring environment for both work and personal life.
This is an exciting opportunity to build your customer service career while experiencing the energy culture and lifestyle of Athens Greece.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
