Customer Service Representative French Speaker

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you a French-speaking professional passionate about helping customers and delivering exceptional service Do you want to grow your career while living in the vibrant sunny and culturally rich city of Athens This role offers an exciting opportunity to develop professionally while enjoying the Mediterranean lifestyle.

About the Role
As a Customer Service Representative you will be the primary point of contact for French-speaking customers. You will provide guidance resolve inquiries and ensure a seamless and positive experience. Your work will directly contribute to customer satisfaction and strengthen the companys reputation for excellence.

Key Responsibilities

Provide high-quality customer support in French via phone email and chat.
Assist customers with product information account questions troubleshooting and general inquiries.
Resolve issues efficiently while maintaining a professional and friendly approach.
Accurately document interactions and maintain internal records.
Collaborate with internal teams to ensure timely and effective solutions.
Stay up-to-date with products services and internal processes to provide accurate guidance.

Requirements

Native or fluent French.
Strong English communication skills for internal collaboration.
Excellent problem-solving communication and interpersonal skills.
Customer-focused patient and solution-oriented.
Previous customer service experience is advantageous but not required; full training is provided.
Comfortable using computers and digital tools.

Whats Offered

Competitive salary with performance-based incentives.
Comprehensive onboarding and ongoing professional development.
Clear career growth opportunities within an international supportive organization.
Relocation support for candidates moving to Athens.
Work in a multicultural collaborative and friendly environment.

Why Athens
Athens offers a perfect blend of professional opportunity and lifestyle. With sunny weather stunning beaches historic landmarks vibrant neighborhoods and a lively cultural scene the city provides an exceptional quality of life. Experience Mediterranean cuisine rich history and a welcoming international community while advancing your career in an inspiring environment.

This is an ideal role for French-speaking customer service professionals ready to develop their career while enjoying the energy culture and lifestyle of Athens Greece.

Key Responsibilities

Provide high-quality customer support in French via phone email and chat.
Assist customers with product information account questions troubleshooting and general inquiries.
Resolve issues efficiently while maintaining a professional and friendly approach.
Accurately document interactions and maintain internal records.
Collaborate with internal teams to ensure timely and effective solutions.
Stay up-to-date with products services and internal processes to provide accurate guidance.

Requirements

Native or fluent French.
Strong English communication skills for internal collaboration.
Excellent problem-solving communication and interpersonal skills.
Customer-focused patient and solution-oriented.
Previous customer service experience is advantageous but not required; full training is provided.
Comfortable using computers and digital tools.

Whats Offered

Competitive salary with performance-based incentives.
Comprehensive onboarding and ongoing professional development.
Clear career growth opportunities within an international supportive organization.
Relocation support for candidates moving to Athens.
Work in a multicultural collaborative and friendly environment.

This is an ideal role for French-speaking customer service professionals ready to develop their career while enjoying the energy culture and lifestyle of Athens Greece.