Customer Success Account Manager - German Speaker

About the Role

Are you passionate about helping customers succeed while driving growth Do you enjoy building strong relationships with decision-makers uncovering new opportunities and demonstrating real business value If youre excited by the combination of strategy product expertise and a customer-first mindset then this role is a perfect fit.

As a Customer Success Account Manager youll be at the heart of client relationshipsguiding them to maximize the value of our solutions while identifying opportunities to expand partnerships.

What Youll Be Doing:

On a typical day you will:

• Identify and engage prospects to understand their needs tailoring product recommendations that drive results and revenue.
• Research customer contracts and history using tools like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities.
• Deliver impactful product demonstrations and create customer-specific use cases that showcase value.
• Manage your sales pipeline with accuracy providing clear progress updates and forecasts to leadership.
• Collaborate with internal teams to solve challenges expand adoption and ensure seamless customer experiences.
• Cultivate long-term trusted relationships by advising customers on how to achieve their business goals with our solutions.

What You Bring:

• Excellent communication skills in German and English (both written and verbal).
• 1 years of outbound sales experience with a strong focus on prospecting lead qualification negotiation and closing.
• Demonstrated success in upselling cross-selling and generating new business opportunities.
• Solid understanding of cloud-based solutions and subscription models.
• Proven ability to identify decision-makers uncover customer needs and build strong value propositions across phone email and social media.
• Strong pipeline management skills with a track record of hitting (and exceeding) daily weekly and monthly sales targets.
• Analytical mindset to evaluate customer data and market trends for growth opportunities.
• Confidence presenting to and advising C-suite executives.

What You Can Expect:

• MondayFriday schedule (no weekend shifts).
• Career development support with hundreds of free courses and professional growth opportunities.
• An inclusive global culture that values learning community involvement and giving back.
• Competitive compensation package performance bonuses and benefits (including private insurance medical and dental).
• Generous paid time off (PTO) and wellness programs to support your work-life balance.
• A team of curious lifelong learners driven by shared values.

Why Join Us

In this role youll not only manage accounts but also take a proactive role in prospecting qualifying opportunities and closing deals. Youll leverage your expertise to upsell and cross-sell driving additional revenue while building long-term trusted partnerships.

If youre ready to grow your career make a meaningful impact for customers and be rewarded for your successthis is the opportunity for you.