City/State
Norfolk VA
Work Shift
First (Days)
Overview:
Accounts Receivable Specialist I
The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organizations accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers insurance companies and other payers. The Accounts Receivable Specialist will work to resolve billing issues reconcile accounts and maintain accurate records of transactions to ensure financial health and compliance with industry standards.
The AR Specialist I should possess strong attention to detail excellent communication skills and a solid understanding of healthcare billing practices and payer systems. This role supports the organizations financial operations by optimizing the accounts receivable process and improving cash flow
- Managing accounts receivable accounts
- ensuring accurate billing and timely collection of payments.
- Reviewing and processing insurance claims verifying patient information and coding for accuracy.
- Communicating with insurance providers patients and internal teams to resolve payment discrepancies or issues.
- Performing account reconciliations identifying discrepancies and applying appropriate payments or adjustments.
- Maintaining patient account balances assisting with follow-up on unpaid claims and issuing statements as needed.
- Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
- Collaborating with other departments (e.g. billing coding and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.
Education
- High School Diploma or equivalent
Certification/Licensure
- no specific certification or licensure requirements
Experience
- High school diploma
- One Year of Healthcare experience
- Customer Service experience
- EPIC OnBase Microsoft Word and Excel
- Printing and Scanning skills/experience
- Hybrid - must be in office 3 days per week
- Eagerness to learn and grow with team strongly preferred
Benefits: Caring For Your Family and Your Career
Medical Dental Vision plans
Adoption Fertility and Surrogacy Reimbursement up to $10000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term Short-Term Disability and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down $10000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.