Sr. Digital Product Manager

Charlotte - USA

Monthly Salary: $ 84000 - 179200

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About this role:

Wells Fargo is seeking a Sr. Digital Product Manager to join the Wires and Me2me Product Management and Development team part of the CSBB Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for monitoring overall product performance including voice of customer reporting complaints production issues and monthly key performance indicators. This role will take that data to develop business cases and product requirements working with more senior product managers to improve the customer experience and help grow the business. Additional responsibilities include executing controls working vendors risk partners (e.g. Compliance Operational) and ensuring the alignment of work to the broader CSBB and CSBB Payments strategies.

In this role you will:

Lead or participate in variety of complex functions within the Wires and Me2me product environment
Contribute to large-scale planning related to the execution of the CSBB Payments strategy
Analyze customer and external data to identify root cause/opportunity develop solutions based on data and measure results after implementation
Independently resolve complex issues
Lead team to meet project deliverables while leveraging solid understanding of digital initiatives policies procedures and/or compliance requirements
Collaborate and consult with peers colleagues and mid-level managers to resolve issues and achieve goals
Potentially lead projects teams or provide direction to junior staff on less complex digital initiatives

Required Qualifications:

4 years of digital product management experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

Background and experience with Wire Transfers digital Account Funding Transfers (e.g. ACH Instant) Mobile Deposit
Foundational understanding of compliance requirements related to payment products (e.g. Reg-E UDAP)
Experience managing numerous daily/weekly/monthly routines with minimal direction and high consistency
Understanding of control execution and ownership
Financial services experience specifically in retail banking.
Foundational Analytical skills with high attention to detail and accuracy
Ability to effectively communicate create and deliver dynamic presentations to all levels of the organization
Exceptional organization coordination and time management skills
High degree of comfort with data analysis metrics and financials to identify opportunities or understand problems

Job Expectations:

Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
Ability to travel up to 10% of time

Locations:

2700 and 2800 South Price Road Chandler Arizona
1755 Grant St Concord California
550 S 4th St Minneapolis Minnesota
114 N Beaumont St Saint Louis Missouri
401 S Tryon St Charlotte North Carolina
250 E John Carpenter Freeway Irving Texas

Required locations listed above.

Salary Range:

California: $84000- $179200 annually

Minnesota: $75600- $ 164400 annually

Actual salary is determined by location experience and qualifications of the job.

This position is not eligible for Visa sponsorship.

Please note: Job posting may come down early due to volume of applicants

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.

$84000.00 - $179200.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance critical illness insurance and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Posting End Date:

17 Sep 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Required Experience:

Senior IC

About this role:Wells Fargo is seeking a Sr. Digital Product Manager to join the Wires and Me2me Product Management and Development team part of the CSBB Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for monitoring overall product ...