Information Knowledge Management Specialist

Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.

The NCIA provides a wide range of services including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
• Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.

Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.

To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID NCISG-0011

Role Duties and Responsibilities

• Assisting in implementation of plans and programs to improve workflow of the NATO Signal Battalion by using new Information Knowledge.
• Assisting in managing content of NIP sites of NATO Signal Battalion sections of HQ and subordinated units keeping overview of tasks assigned via TT to NATO Signal Battalion and managing workspaces of NATO Signal Battalions EDMS.
• Managing the collaboration techniques and tools based on implemented IT and communications technology.
• Planning preparing executing the sustainment and maintenance of all internal training exercises and NATO exercises and operations within 3NSB area of interest.
• Producing communications plans and orders for training exercises deployments and support to operations to the deployable CIS organization and ensuring Deployable Communications Modules (DCMs) are compliant with the same standards.
• In the provision of the required services the contractor will be requested to drive a vehicle up to 35 tones with passengers for long distances.

Essential Skills Experience and Certifications

• Knowledge and/ or previous 2 years experience in IKM.
• Good knowledge of NATO structures and organizations and as well as NATO operational areas.
• Good knowledge of activities that conduct operational and tactical requirement analysis and include coordination of policy with external entities and agencies.
• Knowledge of the overall planning preparation execution sustainment and maintenance of training exercises and NATO exercises and operations.
• Knowledge of producing communications plans and orders for training exercises deployments and support to operations the deployable CIS organization.
• ITIL Certification(s) at Foundation on an intermediate level: ITIL V3 Foundation ITIL V3 Operational Support and Analysis (OSA).
• Formal project management approach Certification: (PRINCE 2 Foundation).
• Must be familiar with modern office equipment and have adequate computer skills (MS Office at least: Word Excel Power Point).
• Driving licence type B.
• 2 years experience in Information Knowledge Management.
• Practical experience in working with EDMS and TT.
• At least 3 years of previous staff experience (planning of operations) at the military or governmental organization or private companies.
• Experience with planning and operation management participating in the overall planning organizing and directing of ops and plans courses.
• Practical experience in ITIL concept based services implementation.
• Practical experience by using a formal project management approach (PRINCE2).

Desirable Skills Experience and Certifications

• Good knowledge of the Microsoft Project Application (desirable).

Education

• Higher education (at least bachelor degree) at IT related area and basic training in engineering or related discipline for specific task related skills with 3 years experience.

Language Proficiency

• Business English

Working Location

• Bydgoszcz Poland

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance