Instructional Designer II
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Job Location:
Pontiac, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
18-09-2025
Vacancies:
1 Vacancy
Job Summary
Our Training team is one of the fastest growing areas within UWM which houses some of our most talented team members. Our Instructional Designer will partner with teams throughout the supported areas to provide necessary trainings or materials to team members. We need a team member who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The Instructional Designer will be expected to create and maintain training material and process documentation through the use of our internal programs. The designer were looking for should communicate at a high level and illustrate proficient writing and computer skills.
WHAT YOU WILL BE DOING
- Partnering with Training team members and business leaders to develop training that meets the needs of the company teams and learners
- Designing and developing Initial Ongoing and Continuous Improvement training for various roles throughout the organization by creating course designs job aids participant guides visual aids PowerPoints and more
- Creating assessment tools to measure learning knowledge retention and performance
- Seeking training evaluation and feedback to continuously improve training programs and material
- Developing learning management content including technology announcements surveys and more
- Providing feedback to Training team members to support the improvement of content creation and facilitation
- Analyzing metrics to identify training opportunities
- Acting as a backup to trainers for facilitating Initial Ongoing and Continuous Improvement training for various roles if needed
WHAT WE NEED FROM YOU
Must Have Qualifications:
- 2-years of experience in the instructional design/development of training materials
- 6 Months of experience in computer-based training design/development
- Advanced experience with Microsoft Word PowerPoint
- Experience with Microsoft Excel Adobe InDesign Acrobat Illustrator
- Strong written and verbal communication skills with the ability to effectively communicate at multiple levels in the organization
- Ability to explain complex information in clear concise terms
- Strong collaboration with team members and business leaders
- Experience with Articulate Storyline and Articulate Rise or other eLearning software
- Proven track record of implementing the ADDIE process and Kirkpatrick model
- Must be detail-oriented
- Previous training experience
- Results-oriented with the ability to complete assignments on time and manage multiple priorities concurrently
- Maintain a positive attitude and exude confidence
- Actively seek coaching and feedback
- Exceptional work ethic customer service and interpersonal skills
- Approach tasks and projects with a Yes Mentality
- Live and breathe our values
Nice To Have Qualifications:
- Experience in a mortgage-related role
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
- Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor caf with Wi-Fi
DISCLAIMER
Key Skills
- System Design
- Classroom Experience
- Learning Technology
- Instructional Design
- Adult Education
- SCORM
- LMS
- Training & Development
- Adobe Dreamweaver
- Adobe Captivate
- Curriculum Development
- Web Accessibility
About Company
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates
