Program Manager (Key Personnel)
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Job Location:
San Antonio - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Program Manager (Key)
Location: On-site San Antonio TX
Clearance: Active DoD Secret
Required Certifications: ITIL 4 Foundation; PMP or PgMP preferred. Minimum of 20 hours Continuous Professional Development (CPD) annually.
Role Summary:
Leads DDSB IT Support program execution. Accountable for PRS performance ITIL 4 tiered support and continual improvement across identity endpoint directory and Microsoft 365 services. Interfaces with DHA CIO & PEO MS (J-6) EITSI and DHAGSC.
Responsibilities:
- Own PRS performance governance reporting and corrective actions.
- Lead Transition-In/Out and maintain an Integrated Master Schedule.
- Implement ITIL 4 tiered service model and measure KPIs (MTTR backlog change success rate).
- Oversee enterprise MECM/Intune AD/Entra ID ICAM and Microsoft 365 operations.
- Manage Continual Improvement Practice roadmap (automation zero-touch provisioning self-service).
- Lead subcontractor management and DHA provider interfaces.
- Maintain staffing pipelines aligned with DoD 8140 compliance and surge readiness.
The Team:
Native American Industrial Solutions (NAIS) is an Information Technology (IT) and professional services firm specializing in network design and management cybersecurity and risk management services software development design procurement and systems integration.
We offer employees a comprehensive range of benefits and are committed to fostering a diverse and inclusive workplace where all employees are valued for their unique contributions and perspectives. We emphasize professional growth and mentorship providing opportunities for employees to develop their skills and advance their careers. At NAIS your success is our priority we invest in your professional development and offer the support and resources needed to help you thrive.
Equal Employment Opportunity (EEO) Statement:
NAIS is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity or expression national origin age disability genetic information marital status status as a protected veteran or any other characteristic protected by applicable federal state or local laws.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process in accordance with applicable laws. If you require assistance or accommodation due to a disability please contact us at
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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