The Field Service Diagnostics Engineering group is part of AppleCare organization. We help build and supports all hardware diagnostics used by support technicians for Apple products in Apple retail and other service channels. We strive hard to deliver the best possible customer and technician experience by providing high-quality easy to use tools to support all Apple part of the team you will be responsible for developing and maintaining our existing diagnostics systems and tools diagnostic scripts and configuration data. They will have to work with multi-functional engineering teams across Apple to gather requirements define develop and help test the next generation of diagnostic and troubleshooting tools for AppleCare. An ideal candidate will have a strong understanding of programming scalable systems and systems.
Computer Science or EECS BS/MS Degree
3 years of software development experience
2 years experience with scripting languages such as Lua Python bash
2 years experience working with relational DB such as Postgres mySQL
Experience in application unit testing and deployment
Experience in developing web backend services using languages such as Go (golang) Javascript () or similar
Experience in frontend development is preferred (react programming language)
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