Sr. Mgr, Employee Relations, Employee Relations- Ops HR

We are seeking a Sr. Manager Employee Relations to support Amazon Logistics (AMZL) operations on the East Coast. The successful candidate will have a demonstrated ability i) to quickly assess data workplaces behaviors and relationships to identify risks and gaps in the work environment; ii) to develop and execute sustainable scalable initiatives mechanisms and programs that affect long-lasting changes at all levels; iii) to influence leaders to win alignment support and change agents; and iv) to lead and develop our team of employee relations professionals. The Sr. Manager Employee Relations will possess significant employee and labor relations expertise excellent judgment and highly-developed analytical and communication skills.

Key job responsibilities
Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges predict and mitigate risk and develop and execute solution-focused strategies and programs
Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment and leadership
Project Management: Independently design own and lead successful large-scale network-wide projects that improve frontline partner experience
Analyze and Interpret Data: Exercise analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
Deliver Innovative Solutions: Challenge current practices industry status quo and generate creative mechanisms that bring about large-scale solutions
Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information influence change and leverage resources to deliver results
Problem Solve: Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutions
Work at Scale: Design solutions for a single person station or situation then translate design and launch sustainable mechanisms for entire networks
Hire & Develop the Best: Lead the development and growth of our field employee relations team
Successful candidate should be able to travel up to 50% of the time

Bachelors degree required
10 years of relevant experience in employee relations labor relations labor/employment law
Experience supporting large hourly workforces highly desired coupled with experience developing and leading teams
Successful record of creating improving and executing programs at scale
Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
Capable of significant domestic travel sometimes with short notice up to 50% of the time
Skilled in MS Excel Word SharePoint & PowerPoint; curious about new learning technologies

Advanced degree JD or other specialized training in labor/employee relations
Experience in distribution logistics construction and/or transportation industry
Previous experience managing operations
This role should be located near a major metropolitan airport with field travel support as required

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150000/year in our lowest geographic market up to $248100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.