Senior Catering and Events Manager Embassy Suites by Hilton Portland Downtown
Senior Catering and Events Manager Embassy Suites by Hilton Portland Downtown
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$ 70000 - 80000
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Salary range for this position is $70000-$80000 Plus Bonus and is based on applicable and specialized experience and location. #LI-JL2
Join the Historic Embassy Suites by Hilton Portland Downtown as Senior Catering & Events Manager. The Hilton brand is not only known for its stellar hospitality but also our award-winning culture. From a friendly workplace environment to competitive health benefits career growth opportunities and our Go Hilton travel discount addition the property offers free meals during shifts. We know that youll love being a part of the Hilton team! Were located in downtown Portland near the Convention Center Moda Center and theaters. The iconic Voodoo Doughnut and Stumptown Coffee are within minutes. Portland International Airport is a 10-mile drive
Ideal candidate will possess the following:
Minimum Years of Experience: two (2) years Hospitality related experience at manager level.
Knowledge of the hotel property management systems ()
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payout.
What will I be doing
As Senior Catering & Events Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As Sr. C&E Manager you are responsible for event documentation and coordination with Sales hotel departments and customers to ensure consistent high-level service throughout the pre-event event and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planners primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.
Specifically your essential functions will be to perform the following tasks to the highest standards:
Organize plan and prioritize your duties by developing plans and goals.- Timely communication to internal and external clients via telephone email written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems products systems and processes.
- Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high-quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs.
- Regular attendance.
Required Experience:
Manager
Employment Type
Full-Time
