Club Manager
Club Manager
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Job Description
General Summary
As a Club Manager at Anytime Fitness you will be the driving force behind your clubs success. This role requires a passionate goal-oriented leader who thrives in a fast-paced fitness environment. You will oversee daily club operations lead and coach your team and ensure that each member receives an exceptional fitness experience.
Your core responsibilities include managing sales performance growing membership delivering outstanding customer service maintaining operational excellence and fostering a results-driven team culture.
Responsibilities:
Club Operations & Member Experience
- Ensure smooth day-to-day operations of the club including cleanliness safety and equipment maintenance
- Deliver a consistent and positive experience for all members and guests
- Resolve member concerns professionally and promptly
- Oversee member onboarding retention and engagement initiatives
Sales & Revenue Growth
- Achieve monthly targets for new memberships renewals and personal training revenue
- Execute local marketing campaigns and lead generation strategies
- Analyze KPIs and sales reports to optimize performance
- Build relationships within the community to attract new members and partnerships
Team Leadership & Staff Management
- Recruit train and develop high-performing staff including personal trainers and front desk team
- Set clear expectations and provide ongoing coaching support and performance evaluations
- Lead by example with a strong focus on accountability motivation and professionalism
Financial & Administrative Management
- Monitor club budgets expenses and commission
- Ensure compliance with corporate policies health and safety standards and government regulations
- Maintain accurate records for sales membership and operational data
Qualifications
- Bachelors degree in business sports management fitness or a related field (preferred)
- Minimum 23 years of experience in fitness club or retail/hospitality management
- Proven track record in sales customer service and team leadership
- Strong interpersonal and communication skills
- Ability to work flexible hours including evenings and weekends
- Passion for health wellness and fitness lifestyle
- Proficient in Microsoft Office and club management software (CRM/POS systems)
Employment Type
Full Time
