Customer Care Representative - WFH RI $17.50/hr
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Job Location:
Warwick, RI - USA
Monthly Salary:
Not Disclosed
Posted on:
17-09-2025
Vacancies:
1 Vacancy
Job Summary
MTM is looking for Customer Care Representatives to join our team.
Location: Remote Rhode Island
Hourly Rate: $17.50
What Will Your Job Look Like
The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representatives skills progress but will consist primarily of handling inbound calls from Members Clients and Facilities.
All you need for the Customer Care Representative role is:
Must reside in the State of Rhode Island
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi air cards is prohibited
A quiet space within the home free of distractions to take in-coming calls
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team. Together we will push to achieve our vision of communities without barriersfor all races.
Whats in it for you:
Pay on Demand
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture.
Required Experience:
Unclear Seniority
Key Skills
- Employee Relations
- Succession Planning
- Kenexa BrassRing
- ATS
- Lawson
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- Human Resources
- Recruiting
About Company
Moment To Moment (MTM) Group, is a full service marketing and media agency (including social media, experiential and events) that specializes in fostering emotional connections between client offerings and consumer passions.
