Assistant Director Food & Beverage
Assistant Director Food & Beverage
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Assistant Director of Food and Beverage at The Hamlet Golf & Country Club Commack NY Invited
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose ofbuilding relationships and enriching the livesof our members guests and more than17000 employees. We are the largest owner and operator ofprivate clubs nationwide with130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team atInvited!
Job Summary:
The Assistant Director of Food & Beverage is responsible for ensuring the seamless execution of daily food and beverage operations working in close collaboration with the Director of Food & Beverage and/or General Manager. This role is responsible for upholding exceptional service standards enhancing Member experiences and driving operational efficiency. The Assistant Director of Food & Beverage will actively oversee service teams partner with the Executive Chef to ensure culinary excellence and implement strategies to meet the Clubs financial goals including revenue growth and profitability. A focus on safety regulatory compliance and delivering a high caliber Member experience is essential to exceeding expectations and supporting the Clubs prestige
Day-to-Day:
- Maintain exceptional member relations by creating a high-quality environment through staffing programming service operations and maintenance.
- Communicate with members individually and in groups to ensure the club exceeds their expectations.
- Collaborate with the F&B team to develop and implement innovative ideas.
- Ensure service teams are trained to deliver exceptional service to create memorable moments for members including interactive dining table-side service and promoting specialty items.
- Implement service recovery programs ensuring staff is trained to handle and resolve member concerns effectively.
- Create an excellent work environment centered on teamwork and mutual respect focusing on member satisfaction practicing the 3-steps of service and meeting revenue objectives.
- Select train and develop a qualified service excellence staff that understands the importance of member satisfaction and retention/attrition.
- Utilize performance review systems cross-training and developmental planning to foster career advancement for employees.
- Implement specific training programs to ensure club staff consistently provides high-quality service and products to members.
- Conduct daily line-ups with the service team to review event details and menu items holding weekly training sessions to reinforce standards.
- Oversee front-of-house scheduling ensuring labor targets align with the budget.
- Ensure all expense control systems are in place closely monitor department expenses and maintain proper revenue-to-payroll ratio. Utilize forecasting systems to anticipate needs.
- Manage scheduling and time reporting for all service personnel ensuring accuracy in hours worked and adherence to time management policies.
- Complete scheduled inventories and ensure that proper administrative procedures are followed.
- Ensure compliance with federal state and local food sanitation and safety regulations. Stay informed of updated laws and guidelines communicating these to the team.
- Conduct daily walkthroughs in all front-of-house areas to maintain standards of cleanliness safety and service.
- Support the Director of Food & Beverage in executing menus promotions and programs according to Club standards.
- Interact professionally with members and guests accommodating changes and last-minute requests as needed.
- Success in this role is measured by maintaining high standards in service cleanliness and safety while fostering strong employee relations and development. The Assistant Director supports the Food & Beverage Director in achieving annual sales and profitability goals across all front-of-house operations and ensures the club consistently exceeds member expectations through strong leadership and management
About You:
Required
- A high school diploma or equivalent.
- A minimum of 3 years of experience in Club management or related field within the Food & Beverage Industry.
Preferred
- Bachelors degree in a relevant field.
- Preferred certifications include Food Handlers Alcohol Safety TABC and CPR.
- Must be comfortable handling highly confidential information such as Member and employee data.
- Completion of all food & beverage online training modules: Service Training Host Training Bartender Training Server Assistant Training Banquet Server Training Beverage Cart Attendant Training Kitchen Employee Training F&B Refresh Training Culinary Safety Food Safety and Alcohol Safety.
- Proficiency in computer skills including spreadsheet software with strong leadership and effective communication skills
What We Offer:
We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.
While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:
Want to learn more Visit full details.
- Medical dental and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Have more questions Check out ourInvited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Required Experience:
Director
Employment Type
Full-Time
