Role SummaryThis job takes the lead in providing more complex application development services typically as part of a project team or in an application support role Developers analyze design code test and implement more complex systematic solutions to meet customer requirements that adhere to Thryve IT standards and policies Developers provide general support to maintain more complex applications that meet the service levels system availability performance and quality levels required by their customers May mentor less experienced team membersEssential ResponsibilitiesTakes a lead role for analyzing designing coding testing and implementing more complex application enhancements as well as providing general production support meeting defined scope target dates and budgets with minimal or no defectsUtilizes and participates in the more complex full system development life cycle per current Thryve SDLC standardsTakes a lead role in collaborating with customers business analysts partners and IT team members to understand business requirements that drive the analysis and design of quality technical solutions Concentrates on providing innovative solutions to more complex business needsTakes a lead role in providing required technical support including release implementations on call and 24 7 supports when necessaryPerforms work in compliance with Thryve IT standards policies and proceduresActively takes a leading role and participates on project teams in various project roles including but not limited to Developer Technical Lead and Project Manager based upon level of experienceEffectively communicates with team members customers partners and management including assisting with or conducting more complex technical walkthroughs reporting project status enabling vendor solutions and providing accurate and concise documentationOther duties as assigned or requestedThe experience we are looking to add to our teamRequiredBachelors Degree in Computer Science and Engineering Information Systems or related fieldAt least 3 to 5 Relevant experience of relevant experience in PEGAPEGA CSA certifiedShould have Good Knowledge in Integration conceptsHealthCare Domain Knowledge and Customer Service Pega Frame work ExperienceExperience in V8 xGood to HaveGood Communication SkillsCapable of handling one or two persons in team as a module leadFamiliarity with Scrum and Agile methodology JIRA toolExperience with Java based applicationKnowledge on US HealthCare systemKey SkillsCustomer Service Pega Product Development knowledge and Problem solving root cause analysis and issue resolutionDemonstrated leadership skillsExperience in Healthcare or Health Insurance Industry