Claims Assistant

Zenith is a team of Workers Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers Compensation Insurance values such as collaboration work-life balance and integrity are placed at the center of all our addition Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package but continuous opportunities to grow as a professional.

A Brief Overview

Under general supervision performs diverse and complex clerical duties requiring thorough knowledge and understanding of all applicable procedures and policies. Tasks require judgment and initiative.

What you will do

• Responsible for assisting examiners and management of assigned caseload by performing clerical functions according to the Zenith timeframes and guidelines.
• Performs detailed telephone investigations and maintains disability status checks with physicians and policyholders as directed by examiner.
• Arranges medical examinations; may send physician cover letter with assistance or approval of examiner and compose routine narrative memorandums and letters as directed by examiner.
• Prepares and types legal documents; Answers Declaration of Readiness to Proceed Compromise and Release and other related forms and memorandums.
• Makes disability and medical payments within given authority.
• Inputs and monitors automatic disability schedule payments and cancellations.
• Timely management of assigned tasks by systems diary.
• Proficient use of computer to include Claims information coverage DWC notices and payment verification.
• Word Outlook Calendar E-Mail Performa and Zeus knowledge required.
• Calculate wage statements and make appropriate adjustments in the system.
• Understands and complies with medical management protocols and standards.
• May assume back-up in absence of examiner.
• Assists in training of Claims assistants and other clerical personnel.
• Works productively and harmoniously with others on a consistence basis.
• Respond positively to direction and criticism of performance.
• Consistently maintain professional and appropriate demeanor.
• Perform other duties as assigned.

Education Qualifications

• High School Diploma Or equivalent required

Experience Qualifications

• Prior Workers Compensation Claims assistant experience preferred. Basic technical workers compensation Claims knowledge preferred.

Skills and Abilities

• Strong verbal and written communication skills with emphasis on telephone communication required.
• Strong math and reading skills required.
• Meets all state regulatory standards regarding licensing continuing education and other requirements.
• Bilingual skills preferred.
• Strong skills in time management organization and problem solving required.

The expected salary range for this position is $42796.39 - $53495.48. Actual pay will be adjusted based on experience geographic location and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.

Benefits

Medical Dental and Vision Insurance
Flexible Spending Accounts
Paid Parental Leave
Life AD&D and Disability Insurance
401(k) Employee Share Purchase Plan (ESPP)
Education and Training Reimbursement
Paid Leave: 3 weeks/year Vacation 2 weeks/year Sick Leave
10 paid Company Holidays 2 Personal Days 2 Floating Holidays
Employee Assistance Program (EAP)
For more information review details on the Benefits page of our Career Site: typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions we encourage you to submit your application promptly.

Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other legally protected compliance with California law we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008) we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance we will not inquire about an applicants criminal history until after a conditional offer of employment has been made.

If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability you are entitled to request an accommodation. To make a request please contact a Human resources representative at Zenith Insurance Company.

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