Regional Account Director
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Job Location:
Wilmington - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Regional Account Director
Locations: Santa Clara CA / Wilmington DE / Philadelphia PA / Memphis TN / Austin TX
Salary: $110000 annually bonus potential
About Securitas
Securitas is a global leader in protective services offering specialized guarding technology solutions and consulting services. With operations in more than 40 countries and over 350000 employees worldwide we are committed to delivering innovative and reliable solutions tailored to each clients needs. Our mission is simple: to help make your world a safer place.
Position Summary
We are seeking a dynamic and experienced Regional Account Director to manage a significant national account. This individual will oversee client relationships drive account strategy and ensure operational and financial performance meet the highest standards. Acting as the primary point of contact and escalation for the client the Regional Account Director will provide strategic leadership ensure service consistency across all operations and lead a team dedicated to achieving client goals and business success.
Key Responsibilities
Client & Relationship Management
- Serve as the senior point of contact for assigned accounts ensuring high-quality service and client satisfaction.
- Build and maintain strong relationships with client leadership and internal stakeholders through regular reviews and strategic discussions.
- Proactively align client needs with innovative security solutions and Securitas service capabilities.
Operational & Financial Oversight
- Take ownership of account performance including operational delivery service consistency and profitability.
- Analyze financial and operational data to identify opportunities for improvement and efficiency.
- Lead development of client budgets for security operations technology deployments and special projects.
- Participate in RFI/RFP processes and contribute to competitive pricing strategies.
Program Leadership
- Conduct security risk reviews of client facilities using industry best practices and client-specific assessment tools.
- Ensure contract compliance across the portfolio maintaining consistency in service delivery.
- Oversee the successful implementation of safety programs special event security and emergency response planning.
Team & Resource Management
- Collaborate with area leadership to ensure appropriate staffing and scheduling that meet client requirements.
- Foster a culture of teamwork innovation and continuous improvement across all regions.
Innovation & Continuous Improvement
- Drive process enhancements operational efficiencies and service innovation to strengthen client partnerships.
- Introduce and share global best practices across the account portfolio.
- Lead change initiatives that improve client satisfaction and business outcomes.
Qualifications
- Bachelors degree preferred.
- 510 years of progressively responsible management experience in business management or a related field.
- Experience managing large complex or multi-site accounts in a corporate or global environment.
- Strong leadership strategic thinking and change management skills.
- Excellent communication and client engagement abilities.
- Proficiency in Microsoft Office (Word Excel PowerPoint Outlook) with working knowledge of Visio SharePoint and Teams.
- Security industry experience preferred but not required.
Compensation & Benefits
- Salary: $110000 annually bonus potential
- Medical Dental Vision and Life Insurance
- Paid Time Off: 10 vacation days 4 floating holidays and 6 sick days annually
- 401(k) Retirement Plan
- Opportunities for professional growth in a global organization
Why Join Us
Securitas is committed to equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
#AF-SSTA
Required Experience:
Director
Key Skills
- Sales Experience
- Nursing Home Experience
- Management Experience
- Profit & Loss
- Workers' Compensation Law
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Memory Care
- Public Speaking
- Supervising Experience
About Company
Securitas is a knowledge leader in security, which means that we know our customers and their markets, in order to understand their specific needs. Everywhere from small stores to airports, our 280,000 employees are making a difference. We have operations in 43 countries in North Amer ... View more
