Program Manager, Claims System Modernisation
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Job Location:
Monthly Salary:
Posted on:
17-09-2025
Vacancies:
1 Vacancy
Job Summary
Program Manager Claims Systems Modernisation
- Significant Senior Leadership role within WorkSafe Technology
- Executive Remuneration Package 2 year fixed term contract
- Wadawurrung/Geelong based opportunity with hybrid working
About the opportunity
Are you an experienced program leader with a passion for delivering complex digitally enabled transformation WorkSafe Victoria is seeking a dynamicProgram Managerto drive the successful delivery of modernised technology solutions that improve outcomes for injured workers and streamline claims and premium systems.
As theProgram Manager Claims Systems Modernisation you will be at the forefront of delivering transformative digital solutions that are critical to the success of WorkSafes strategic objectives.
Youll lead cross-functional delivery teams comprising of internal staff Agents and external vendors ensuring that program streams are aligned risks are managed and outcomes are delivered on time and to quality standards. Operating in a complex matrixed environment you will coordinate multiple technology streams while building strong relationships across senior leadership and delivery partners.
This is a unique opportunity to contribute to meaningful system reform that enhances the experience of injured workers service providers and insurers alike.
Key responsibilities of the role will include:
- Lead the end-to-end delivery of digital solutions for claims and premium administration.
- Oversee solution design development and implementation aligned with strategic business outcomes.
- Manage cross-disciplinary teams and delivery partners across all work streams.
- Build and maintain strong relationships with stakeholders at all levels including Executives external vendors and agents.
- Develop and maintain integrated delivery plans and program budgets.
- Monitor and report on delivery performance risks issues and interdependencies.
- Support program governance processes including stage gating and executive reporting.
- Drive procurement and vendor engagement in line with WorkSafe policies.
- Champion collaboration transparency and accountability across all program activities.
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You are a confident and experienced Program Manager who thrives in complex fast-paced environments. With a track record of delivering large-scale technology-enables programs you bring a strong blend of strategic thinking executional excellence and people leadership.
You will also bring:
- Proven experience leading large-scale technology-enabled programs in complex stakeholder environmentsideally within insurance or government sectors.
- Experience delivering Salesforce technology programs
- Strong leadership skills with a track record of delivering programs on time within budget and to specification.
- Experience working in multi-disciplinary and matrix delivery teams.
- Advanced stakeholder engagement and vendor management capabilities.
- Confidence navigating governance structures and reporting requirements.
- Excellent communication problem-solving and time management skills.
- Ability to lead through ambiguity and drive outcomes in high-pressure environments.
Working with us
At WorkSafe our goal is for every employee to feel connected safe and valued within their team for teams to feel appreciated in the workplace and for WorkSafe to be respected in the community.
We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals including First Nations people people with disabilities those from diverse cultural and linguistic backgrounds and individuals of all sexualities and genders.
Whats next
Applications close 11:00pm Thursday 25th September 2025. Click the link to apply by submitting your resume and a brief cover letter and join us in making a difference to Victorian lives.
Only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact TA Specialist Nadia Cardozo via email
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
10 employees
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