Technical Product Manager Claims Management
Technical Product Manager Claims Management
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Job Description
Shift is the leading AI platform for insurance. Shift combines generative agentic and predictive AI to transform underwriting claims and fraud and risk - driving operational efficiency exceptional customer experiences and measurable business impact. Trusted by the worlds leading insurers Shift delivers AI when and where it matters most at scale and with proven results.
Our culture is built on innovation trust and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Were hiring a Technical Product Manager to help transform how insurance companies handle claims through intelligent use of AI. Youll be working on an innovative end-to-end claims management solution thats redefining industry standards - moving from manual processes to AI-driven workflows that deliver faster more accurate outcomes.
Youll be at the forefront of applying AI to solve real-world insurance challenges working directly with forward-thinking clients who are eager to modernize their operations. Your role is to understand how to reshape claims workflows translate those opportunities into precise product requirements and ensure our development teams build solutions that truly transform how claims teams work.
Youll join a founder-led company where the intensity curiosity and vision of our leadership infuses everything we do. Youll work alongside some of the smartest people in insurtech and AI in an environment that values rapid learning bold thinking and meaningful impact. Were pioneers in this space and youll be part of defining the future of intelligent claims processing.
What Youll Do
Product Discovery
- Partner with insurance clients to identify opportunities where AI can streamline automate or enhance claims workflows
- Define product requirements for how intelligent features like automated document analysis fraud detection and decision support integrate into existing processes
- Translate complex insurance needs into clear technical product specifications that leverage our AI capabilities
Technical Product Ownership & Innovation
- Own the product roadmap for features that combine traditional claims management with cutting-edge AI functionality
- Work with engineering teams to ensure features are intuitive reliable and deliver measurable value
Client Partnership & Product Strategy
- Build relationships with clients who are transforming their operations through technology
- Guide clients through the transition from legacy processes to AI-enhanced workflows
- Communicate how intelligent automation will improve their teams efficiency and decision-making
Product Delivery Excellence
- Ensure delivered features meet both functional requirements and the quality standards our AI-powered platform demands
- Support client onboarding for innovative workflows they may not have experienced before
- Capture insights that inform our AI product strategy and platform evolution
What You Bring
- 1-4 years of experience in product management business analysis or client-facing technical roles within P&C insurance
- Curiosity about AI and its practical applications - you dont need to be an expert but you should be excited to learn
- Strong communication skills and ability to help clients envision new ways of working
- Analytical mindset with attention to detail and systematic problem-solving
- Enthusiasm for working with innovative technology and forward-thinking clients
- Comfort with ambiguity and rapid change in an evolving product landscape
Interview Process
- Talent Acquisition
- Hiring Manager
- Engineering Manager
- Panel Case Study
- Chief Product Officer
To support our permanent full time employees at every stage of their careers and lives we provide a competitive total rewards and benefits package. Here are the global benefits wed like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Multiple Learning and Development opportunities including Focus Fridays a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our companywithout regard to race color religion marital status age national or ethnic origin physical or mental disability medical condition pregnancy genetic information gender identity or expression sexual orientation or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs including those submitted directly to hiring managers are deemed to be the property of Shift Technology.
Required Experience:
IC
Employment Type
Full Time
