Behavioral Health Urgent Care Case Manager

This position will support Programs operations by being present in the office on a daily basis. This Case Manager will meet with individuals coming into the office with immediate documentation or resource needs helping to ensure services are provided efficiently and effectively.

What we are looking for:

As a Certified Community Behavioral Health Clinic CNS Healthcares mission is to serve the people of our communities. We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness substance use intellectual/developmental disabilities and emotional disorders.

Compensation Range:

The starting pay for this position is $40000 - $55000 for unlicensed candidates $49000 - $68000 for limited licensed candidates and $51000 - $72000 annual salary for fully licensed candidates and is based on non-discriminatory factors such as skills and experience.

Whats in it for you:

As a member of our team you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones.Weve shared some highlights below but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental vision life and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility including Public Service Loan Forgiveness (PSLF) HRSA and more

Interested in learning more about this role

Please see below for a summary of job responsibilities and qualifications!

Essential Functions:

• Be present in the clinic each day
• Meet with individuals coming into the office who need paperwork to be updated in order to provide services
• Complete any needed paperwork accurately and thoroughly prior to individual receiving other services at CNS that day
• Conduct Intake Meet and Greets providing information about services to new individuals served
• Act as clinical point of contact for Customer Care Team including receiving phone calls forwarded from CCT
• Assist with behavioral de-escalation when necessary
• Maintain compliance with quality care initiatives including Meaningful Use (MU) Medicare Merit Based Incentive Payment System (MIPS) Commission on Accreditation of Rehabilitation Facilities (CARF) and Certified Community Behavioral Health Clinic (CCBHC) requirements.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served guests and staff.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures corporate compliance program code of ethics applicable federal state and local laws and regulations HIPAA standards and other regulatory programs.
• Perform other related duties as assigned.

Qualifications

• A Qualified Mental Health Professional (QMHP) with a Bachelors degree in one or more of the following areas: Social Work Psychology Sociology or Criminal Justice
• Working knowledge and understanding of mental illness medications used in treating psychiatric disorders and experience with other interventions used to treat psychiatric disorders
• Intermediate level experience with computers and Microsoft office products

• Valid and unrestricted Drivers License

• Current automobile/vehicle insurance meeting agency policy requirements

Preferred

• Masters degree in Social Work Counseling or Psychology with state licensure or limited licensure including Limited Licensed Masters Social Worker (LLMSW) Licensed Masters Social Worker (LMSW) Limited Licensed Professional Counselor (LLPC) or Licensed Professional Counselor (LPC) Limited Licensed Psychologist (LLP) or Licensed Psychologist (LP)
• At least one-year prior experience working with individuals with mental illness

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees paraprofessionals and support staff delivering services to more than 7000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations and uses a patient-centered approach to identify support and promote the overall health of children adolescents adults and older adults.
• Visit our website to learn more about our mission vision and values!

Required Experience:

Manager