Director, Workforce Systems Analysis & Design
Director, Workforce Systems Analysis & Design
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Job Description
Role Summary
We are seeking a systems-oriented design-driven leader to serve as our first Director of Workforce Systems Analysis and this role you will architect analyze and redesign the workflows and processes for not only HR core processes but also those that govern the deployment and success of our front-line operations.
It is an advanced analytics role assessing HR and key business processes with a heavy focus on frontline operations. Key capabilities on this team center on forecasting routing analysis simulation modeling and scenario planning and optimization studies enabling better informed workforce decisions that fuel the bottom line with waste reduction and drive net sales with operational efficiencies.
Primary partnerships will be with our People Analytics Data Engineering Talent Intelligence teams as well as the business to ensure that data models and experiments are embedded into the most critical workforce decisions. You will play a critical role in converting insights into action by designing frictionless measurable and scalable decision support systems that directly impact the P&L and drive efficiencies across the enterprise.
Key Responsibilities
Continuously assess and improve core HR decision workflows across the employee lifecycle (onboarding talent and leader development performance management talent assessments rewards execution and attrition analyses).
Continuously assess and improve core business decision workflows across the enterprise with a primary focus on front-line operations.
Build optimization models for technician routing and deployment decisions
Develop simulations for what-if analysis and net sales impact assessments
Redesign decision flows to improve productivity quality costs delivery fairness speed morale and environmental health and safety (EHS) practices
Develop reusable decision architecture templates and decision support applications for key stakeholders to drive home adoption and fuel long-term usage
Identify and address poor data access unclear accountability and /or decision fatigue creating failure points for critical processes and workforce allocation decisions
Serve as the connective tissue between data science HRBPs COEs and operational leaders
Publish internal white papers research briefs and frameworks that shape organizational thinking
Required Qualifications
STEM Masters Degree (Data Science Math Operations Research Economics Statistics)
8 years in analytical decision making operations design or process transformation
Deep fluency in descriptive and predictive analytics machine learning (supervised and unsupervised) statistical modeling and network analysis
Strong background in systems thinking human-centered design and structured problem solving
Technical proficiency in Python and/ or R
4 years of Shiny App development and deployment including experience using CSS and HTML
Experience working within HR and across adjacent functions (e.g. org design workforce planning supply chain route-to-market analysis commercial routing/ sales R&D)
Excellent facilitation visualization and communication skills (e.g. decision maps process diagrams analytical studies and report generation)
Familiarity with integrating data/ML outputs into business processes and workflows
Ability to translate between technical teams and business stakeholders
Understanding of fairness transparency and data ethics in HR analytics
Preferred Qualifications
Experience with decision science behavioral economics or operations research
Experience partnering with data science people analytics and product teams
Familiarity with MLOps principles and model lifecycle governance
Prior experience in a high-growth data-driven organization or consulting environment
Strong understanding of HR data systems and related HR tech stack
Track record of solving problems requiring systems thinking and a continuous improvement mindset (Lean Six Sigma Kaizen).
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Director
Employment Type
Full-Time
