Product Manager - Digital Channel - Customer Engagement
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Area Product Ownership for Customer engagement
- Experience in Travel Domain / Ecommerce is a huge advantage
- Experience with on Email communication strategy Marketing technologies is a plus
Job responsibilities
- Define and execute the product vision and strategy for the entire Application Platform portfolio
- Partner with engineers and peers within Chase Travel to align initiatives with overall business objectives
- Build and maintain relationships with key technology stakeholders
- Coaches and mentors the product team on best practices such as solution generation market research storyboarding mind-mapping prototyping methods product adoption strategies and product delivery enabling them to effectively deliver on objectives
- Establish metrics and KPIs to measure developer satisfaction adoption and business impact
- Oversee the entire product lifecycle from ideation to launch
- Helping the scrum/product development team achieve each sprints goals.
- Ownership of N2 sprint planning readiness & grooming.
- Preparing new ideas/ concepts for Intake
- Informing stakeholders and customers about the products status.
- Collaborate with various QUAD partners ( Tech Design Data & Product)
Required qualifications capabilities and skills
- As a product owner possess 10 years of experience.
- Extensive knowledge of Email Communication platform like Sendgrid AWS Pinpoint or equivalent
- Knowledge of Marketing technology stack
- Proven ability to influence the adoption of key product life cycle activities including discovery ideation strategic development requirements definition and value management
- Expertise in executive stakeholder management
Required Experience:
IC
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
