SOC Operator, Overnight, Fri-Sat, $24.87

Waltham, MA - USA

Monthly Salary: Not Disclosed

Posted on: 17-09-2025

Vacancies: 1 Vacancy

Department:

Security

Job Summary

Description

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355000 employees worldwide and over 150000 clients.

Securitas plays an essential role for our clients and in society. Our Global Security Operations Center positions help maintain a safe and secure environment by monitoring alarm systems coordinating emergency responses and supporting on-site security teams. GSOC Operators are the central hub for communication and incident management ensuring rapid and effective responses to any situation.

Global Security Operations Center Operator

$24.87 Friday 11P.M.-7 A.M. Saturday 11P.M.-7A.M.- 16 hours

As an GSOC Operator you will be responsible for monitoring security systems dispatching personnel and maintaining detailed records of incidents and communications. This role is critical in supporting field officers and ensuring the safety of personnel property and operations at client sites such as Amgen.

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Key Responsibilities

Surveillance & Monitoring: Operate CCTV systems alarm monitoring platforms and life safety systems to detect and respond to security threats.

Access Control: Utilize software to monitor and manage access to secure areas.

Emergency Dispatching: Coordinate responses to alarms emergencies and incidents using radio satellite phones and emergency broadcast systems.

Communication: Maintain professional communication with security staff emergency responders and client personnel. Use active listening and clear documentation practices.

Incident Reporting: Accurately document all incidents alarms and communications in dispatch logs and reports.

Training & Development: Participate in a structured 40-hour training program covering alarm systems emergency procedures communication tools and site-specific protocols.

Customer Service: Provide courteous and professional support to client staff and visitors ensuring a positive and secure environment.

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Qualifications

Excellent observational and de-escalation skills; able to remain calm under pressure

Strong communicator; capable of working closely with both global and local security teams

Committed to ethical practices and following all safety protocols always maintaining a safe and respectful approach.

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Requirements

At least 18 years of age.

Reliable means of communication and transportation.

Legal right to work in the United States.

Ability to effectively speak read and write English.

High school diploma GED or equivalent.

2 years of security experience required or equivalent.

1-2 years of SOC experience preferred.

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Enhanced Benefits

Medical Insurance (Anthem) Dental Insurance (Aetna) & Vision Insurance (VSP)

401k with Employer Matching

Paid Life Insurance Paid Time Off Paid Uniforms Paid Training

Specialized Programs for Continued Education for Security Officers

Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

Employee Assistance Programs (EAP)

Employee Discount Programs (Vehicles Cell Phone Cable Appliances Theme Park Tickets etc.)

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Securitas is a trusted security partner helping make the world a safer place. more and apply today at to see your career path!

EOE/M/F/Vets/Disabilities

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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DescriptionWe help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355000 employees worldwide and over 150000 clients.Securitas plays an essential role for our client...