Job Description:
Daily Tasks Performed:
- Site support for Marysville OH campus
- Day to day support of regional network 80 locations
- Data center data hall floor support
- Log file review general network health analysis
- Analyze and monitor the performance of the network using monitoring tools (PRTG Thousand Eyes Netbrain IPAM Net Flow Ping Plotter MIB OID)
- Respond to network outages and work with vendors to ensure smooth operation and troubleshooting
- Troubleshooting issue resolution of LAN/WAN environment both prime shifts and after hours on-call support
- Incident Problem Configuration and Change management
- Project work such as design ordering equipment configuring new equipment lease replacements
What will this person be working on
- Responsible for monitoring networking systems network devices and custom-built tools to meet 100% SLA uptime standards.
- Providing customer support testing network connections equipment installation and tune-up and remote hands assistance.
- Responsible for handling second level troubleshooting issues upgrading operating systems and planning layout for configuration systems.
- Schedule and perform maintenance and system upgrades of network infrastructure.
- Responsible for assisting Network Engineering in areas of design and configuration of switches and routers.
Position Success Criteria (Desired) - WANTS
- Experience with Cisco ACI Cisco ISE Palo Alto firewalls wireless 802.11 environments Security (IPS/IDSNAC) and F5 load balancers
- This is a challenging environment and requires at least 5 years of experience supporting mid to large company networks
- Must live within a one hour drive from the Marysville campus.
- Ability to coordinate multiple vendors to support work required at remote sites
- Work history of supporting data center floor operations
- Operational understand of SD-WAN technology and solutions
- Excellent customer support and communications skills
Job Description: Daily Tasks Performed: Site support for Marysville OH campus Day to day support of regional network 80 locations Data center data hall floor support Log file review general network health analysis Analyze and monitor the performance of the network using monitoring tools (PRTG Thou...
Job Description:
Daily Tasks Performed:
- Site support for Marysville OH campus
- Day to day support of regional network 80 locations
- Data center data hall floor support
- Log file review general network health analysis
- Analyze and monitor the performance of the network using monitoring tools (PRTG Thousand Eyes Netbrain IPAM Net Flow Ping Plotter MIB OID)
- Respond to network outages and work with vendors to ensure smooth operation and troubleshooting
- Troubleshooting issue resolution of LAN/WAN environment both prime shifts and after hours on-call support
- Incident Problem Configuration and Change management
- Project work such as design ordering equipment configuring new equipment lease replacements
What will this person be working on
- Responsible for monitoring networking systems network devices and custom-built tools to meet 100% SLA uptime standards.
- Providing customer support testing network connections equipment installation and tune-up and remote hands assistance.
- Responsible for handling second level troubleshooting issues upgrading operating systems and planning layout for configuration systems.
- Schedule and perform maintenance and system upgrades of network infrastructure.
- Responsible for assisting Network Engineering in areas of design and configuration of switches and routers.
Position Success Criteria (Desired) - WANTS
- Experience with Cisco ACI Cisco ISE Palo Alto firewalls wireless 802.11 environments Security (IPS/IDSNAC) and F5 load balancers
- This is a challenging environment and requires at least 5 years of experience supporting mid to large company networks
- Must live within a one hour drive from the Marysville campus.
- Ability to coordinate multiple vendors to support work required at remote sites
- Work history of supporting data center floor operations
- Operational understand of SD-WAN technology and solutions
- Excellent customer support and communications skills
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