Director of First Impressions
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Job Location:
Carbondale, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The Director of First Impressions aka Receptionist is the first point of contact for customers and visitors at the dealership. This role is responsible for greeting clients answering phone calls directing inquiries and providing administrative support to all departments. The ideal candidate is friendly professional dependable and organized with excellent communication and customer service skills.
Key Responsibilities:
Greet all customers and visitors in a professional courteous and timely manner.
Answer and direct incoming phone calls using a multi-line phone system.
Direct customers to appropriate personnel.
Provide general information regarding dealership services.
Maintain a clean and welcoming reception area.
- Assist with data entry filing and other administrative duties as needed.
Maintain confidentiality of customer and dealership information.
Notify staff of visitor arrivals and manage visitor and phone logs.
Support the sales service and finance teams with clerical tasks as requested.
Qualifications:
High school diploma or equivalent required.
Previous receptionist or customer service experience preferred ideally in an automotive or retail environment.
Proficient in Microsoft Office (Word Excel Outlook).
Excellent verbal and written communication skills.
Professional appearance and demeanor.
Ability to multitask and stay organized in a fast-paced environment.
Bilingual skills are a plus (especially Spanish depending on your customer base).
Working Conditions:
Primarily front desk/reception area.
MondaySaturday availability may be required depending on dealership hours.
Benefits:
Competitive hourly wage.
Health dental and vision insurance (if full-time).
Employee discounts on services and vehicles.
Opportunities for advancement.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
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