Help Desk Technician

Goshen, NY - USA

Monthly Salary: $ 18 - 18

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The following vacancy exists in Goshen Community Schools:

Technology

Help Desk Technician

POSITION PURPOSE: To support building staff and students in the use of technology and to maintain computer hardware software and related equipment within the building.

ESSENTIAL FUNCTIONS:

Instructs students on the use of curricular and assessment applications
Maintains student data in instructional applications
Serves as the first contact and support for all building technology escalates issues to district staff as required
Trains staff in the use of technology from individuals to large groups
Remotely troubleshoots technology issues with staff in person via phone and/or remote desktop software
Installs applications on desktops laptops and/or mobile devices directly or through management systems
Prepares newly purchased and repurposed technology for use in the building
Tracks technology coming to and leaving the building for inventory purposes
Communicates and works collaboratively and professionally with colleagues
Adheres to School Board policies and Corporation policies and procedures
Performs other tasks and assume other responsibilities as assigned by the Director of Technology/Building Principal

REQUIREMENTS:

Must be at least 18 years of age
High school diploma or GED
Strong computer skills

QUALIFICATIONS:

Ability to work with others collaboratively and professionally
Strong organizational and time management skills
Good verbal and written communication skills
Ability to troubleshoot issues related to client operating systems
Ability to troubleshoot issues related to networking

HOURS:40hours per week; daily hours (am to pm)

SALARY:$18.00-$18.50 increase possible which is dependent upon competency level.(Schedule# 21-8)

BENEFITS:Eligibility is based upon hours worked and can be reviewed during your interview.Benefit information can be found online at PROCESS:In order to be considered all applicants must have completed their on-line application at CURRENT GCS EMPLOYEES CLICK HERE

Please attach the following to your application:

Letter of interest
Up-to-date resume

For questions regarding this position please contact:

Jeff Rudd

Director of Technology

Goshen Community Schools

jrudd@

The Goshen Community Schools Board of School Trustees is an equal opportunity employer. Selection of the applicant will be made without reference to race color creed sex age handicap or national origin.

THE CLOSING DATE FOR RECEIVING APPLICATIONS IS:Until Filled

Required Experience:

The following vacancy exists in Goshen Community Schools:TechnologyHelp Desk TechnicianPOSITION PURPOSE: To support building staff and students in the use of technology and to maintain computer hardware software and related equipment within the building.ESSENTIAL FUNCTIONS:Instructs students on the ...