Help Desk Technician
Help Desk Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The following vacancy exists in Goshen Community Schools:
Technology
Help Desk Technician
POSITION PURPOSE: To support building staff and students in the use of technology and to maintain computer hardware software and related equipment within the building.
ESSENTIAL FUNCTIONS:
- Instructs students on the use of curricular and assessment applications
- Maintains student data in instructional applications
- Serves as the first contact and support for all building technology escalates issues to district staff as required
- Trains staff in the use of technology from individuals to large groups
- Remotely troubleshoots technology issues with staff in person via phone and/or remote desktop software
- Installs applications on desktops laptops and/or mobile devices directly or through management systems
- Prepares newly purchased and repurposed technology for use in the building
- Tracks technology coming to and leaving the building for inventory purposes
- Communicates and works collaboratively and professionally with colleagues
- Adheres to School Board policies and Corporation policies and procedures
- Performs other tasks and assume other responsibilities as assigned by the Director of Technology/Building Principal
REQUIREMENTS:
- Must be at least 18 years of age
- High school diploma or GED
- Strong computer skills
QUALIFICATIONS:
- Ability to work with others collaboratively and professionally
- Strong organizational and time management skills
- Good verbal and written communication skills
- Ability to troubleshoot issues related to client operating systems
- Ability to troubleshoot issues related to networking
HOURS:40hours per week; daily hours (am to pm)
SALARY:$18.00-$18.50 increase possible which is dependent upon competency level.(Schedule# 21-8)
BENEFITS:Eligibility is based upon hours worked and can be reviewed during your interview.Benefit information can be found online at PROCESS:In order to be considered all applicants must have completed their on-line application at CURRENT GCS EMPLOYEES CLICK HERE
Please attach the following to your application:
- Letter of interest
- Up-to-date resume
For questions regarding this position please contact:
Jeff Rudd
Director of Technology
Goshen Community Schools
jrudd@
The Goshen Community Schools Board of School Trustees is an equal opportunity employer. Selection of the applicant will be made without reference to race color creed sex age handicap or national origin.
THE CLOSING DATE FOR RECEIVING APPLICATIONS IS:Until Filled
Required Experience:
IC
Employment Type
Full-Time
