Help Desk Technician Jobs in Goshen, NY

Job Summary: The Helpdesk Specialist provides Level 1 technical support to a user base of approximately 2500 individuals through various channels including phone chat email and a ticketing system. The primary focus is on resolving issues at first contact ensuring service reliability and maintaining...

Job Summary: The Helpdesk Lead provides daily leadership for the Level 1 Helpdesk ensuring service level agreement (SLA) attainment operational consistency and a high-quality customer experience. This role drives performance escalation management and continuous improvement within the remote team....

Summary Under general direction the Service Desk Tech performs a variety of daily PC hardware and software installation and support tasks for local and remote Colleagues. Completes end user device support functions with minimal supervision and elevated proficiency. Creates and completes incident an...

The following vacancy exists in Goshen Community Schools:TechnologyHelp Desk TechnicianPOSITION PURPOSE: To support building staff and students in the use of technology and to maintain computer hardware software and related equipment within the building.ESSENTIAL FUNCTIONS:Instructs students on the...