Personal Insurance Customer Service Agent / Account Manager (Bilingual Preferred â Not Required)
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Job Location:
Chantilly, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Personal Lines Insurance Account Manager - Hybrid
Summary
Looking for a Personal Lines Account Manager to join a dynamic team.
Responsibilities include:
- Handling standard personal lines accounts
- Client presentations and ability to resolve client concerns and issues
- Review and recommend coverages for clients with a focus on satisfaction retention and rounding existing accounts
- Liaison between clients and carriers
- Ability to cross sell and helpwalk-in/phone- sales questions
- Ability to handle all types of personal insurance
- Order and process renewal & change requests
- Advise of coverage recommendations and assist clients with Insurance claims
- Assist in retaining accounts - follow up on cancelations & Broker of Record Letters
- Cross sell & round out accounts
Requirements:
- Must have an active P&C license
- Must have working knowledge of agency management software specifically Applied EPIC
- Must have excellent presentation and communication skills
- Ability to multi-task and work in fast paced Insurance environment
- Ability to work within a team environment
- Ability to self-direct the completion of insurance related job duties
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LI-DW2
Required Experience:
Manager
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
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