Senior GTM Systems Manager
Senior GTM Systems Manager
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Job Description
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.
In June 2022 we announced a $220 million Series D funding round co-led by StepStone Group Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn the round makes us the UKs first EdTech unicorn.
But we arent stopping there. With a strong operational footprint and 800 employees we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
Were looking for a Senior GTM Systems Specialist to help design build and optimise the systems infrastructure that supports our Go-to-Market (GTM) teams including marketing sales and customer success. Our tech stack includes industry-leading tools like Leandata Salesforce and Gong as well as custom-built applications.
This is a high-impact individual contributor role ideal for someone with significant expertise in GTM systems architecture Salesforce and the modern GTM operations tech stack. You will be responsible for developing improving and scaling the tools data flows and processes that enable high performance across our GTM functions.
Youll report to the Director of GTM Systems and collaborate closely with stakeholders across Revenue Operations Marketing Sales Customer Success Data & Insights Operations and Product.
What Youll Do
Manage and optimise the GTM systems stack: Enhance tools across our GTM ecosystem with an emphasis on Salesforce and integrated systems like Gong Lusha Cognism Zapier and AI tools.
Improve revenue-generating sales processes: Leverage technology to help our sales organisation secure new clients expand existing accounts and grow company revenue.
Build scalable marketing operations capabilities: Design and implement effective marketing automation processes campaign workflows lead lifecycle management and attribution models.
Collaborate cross-functionally on system strategy: Translate business requirements from our GTM teams into scalable user-centric system solutions.
Enable high-quality data flow and insights: Ensure data integrity and usability across platforms. Work with the Data & Insights team to support end-to-end reporting on GTM performance.
Deploy and manage system enhancements: Lead the development and deployment of new system features integrations and automations using declarative and low-code/no-code platforms.
Promote operational excellence: Establish and document GTM systems processes manage change effectively and ensure system reliability security and performance.
What Youll Bring
We are looking for a candidate with a strong background in GTM or Revenue Systems. If you are passionate about this work and believe your skills are a good match we encourage you to apply even if you dont meet every requirement listed below.
Experience: 57 years in GTM Systems Revenue Operations Sales Operations or Marketing Operations preferably in a fast-paced B2B SaaS or tech environment.
Technical Proficiency: Strong knowledge of Salesforce Sales Cloud and Marketing Cloud along with experience across key GTM tools (e.g. Gong Lusha Cognism Zapier Slack Coda or equivalents).
Low-Code / No-Code Expertise: Experience implementing or managing AI tools and automation for Marketing Sales or Customer Success.
Effective Project Execution: A proven ability to independently deliver complex systems projects from design through deployment with strong project management skills.
Strategic Thinking: The ability to understand GTM goals and translate them into effective system architecture processes and automation.
Eagerness to Learn: Curiosity a sense of responsibility and a desire to continuously learn and innovateespecially in the use of AI in GTM workflows.
Nice to Have: Salesforce certifications (e.g. Administrator Advanced Administrator Marketing Cloud Consultant)
Benefits
Time off - 27 days holiday plus 5 additional days off: 1 life event day 2 volunteer days 2 company-wide wellbeing days (M-Powered weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa a medical cashback scheme life insurance gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - we collaborate in the office 3 days per week
Work-from-anywhere scheme - youll have the opportunity to work from anywhere up to 10 days per year
Team fun - weekly socials company wide events and office snacks!
Our commitment to Diversity Equity and Inclusion
Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.
Right to Work
Do you have the right to work in the UK Unfortunately at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (DBS) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Required Experience:
Manager
Employment Type
Full-Time
